Full Job Description
What We're Looking For:
Job Summary
Inside Account Managers (IAMs) are responsible for named customer accounts and quota owners. IAMs
are responsible for prospecting, managing the end-to-end sales cycle and closing business. This is an
office-based role, including dedicated engagement with customers via phone, email, or other virtual
channels, to manage customer accounts and relationships across customer personas.
Essential Duties and Responsibilities
• Manages a target account list of customers across a vertical and/or territories, with focus on
driving sales across Zebra product portfolio.
• Accountable for the end-to-end sales cycle from prospecting, qualifying, and closing business to
achieve sales quota.
• Establishes and maintains strong relationships with key decision-makers and personas within
client organizations.
• Leverages Zebra Sales Plays to proposition Zebra products and solutions, working with the right
personas to support customer outcomes.
• Develop and maintain a pipeline of prospective clients and opportunities, using CRM tools to
track activity and manage sales forecasts.
• Leverage CRM tools and data insights to inform sales activities and management reporting.
• Proactively share best practices with colleagues within Regional Hub and seek out opportunities
to share learning/successes, contributing to a collaborative sales environment.
• Work closely with Regional Sales, Sales Enablement, Marketing, Product, and broader crossfunctional teams to align sales efforts.
• Share insights and feedback with team members to improve sales strategies and processes (inc.
Sales Plays).
• Stay informed about industry trends, competitive landscape, and product developments.
• Continuously update knowledge on company products and services to effectively address
customer needs.
• Implement feedback and coaching to improve sales techniques and outcomes.
Note, the statements herein are intended to describe the general nature and level of work being
performed by employees and are not to be construed as an exhaustive list of responsibilities, duties,
abilities, and skills required.
Job Requirements
Identify the key skills and competencies, education, work experience and special licenses or certifications
or their equivalencies needed to competently perform the role.
Minimum Education
• Bachelor's degree in related field or equivalent
experience.
Minimum Work Experience (years)
• 2+ years of direct sales experience. Key Skills and Competencies
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software.
• Proven ability to meet and exceed sales targets.
• Business acumen and deep understanding of business
sales processes; requires basic technical product knowledge.
• Strong communication skills, self-starter with strong
work ethic.
• Resilient when faced with challenges.
• Disciplined, coachable, with high emotional intelligence.
Pay Range:
$34.23 - $51.35 Hourly
Incentive Compensation:
In addition to base pay, Zebra offers this role an opportunity to earn variable compensation in the form of commission for achieving quota, at 67% , in accordance with the terms of the applicable sales incentive plan.
Zebra Total Rewards:
Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.