Royal Bank of Canada

Global Security, Process Delivery Lead

Royal Bank of Canada$110K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years as a Scrum Master or Agile Coach applying Scrum and Kanban principles
  • Deep experience with Confluence, Jira, and Kanban for Agile workflows
  • Degree in Computer Science, Business Administration, or related field
  • Proven track record in establishing continuous delivery and empowering Agile transformations
  • Ability to guide teams in backlog management aligned with business goals
  • Experience training on Confluence for sprint planning and retrospectives
  • Strong technical and business acumen for stakeholder presentations

Responsibilities

  • Coach teams on Agile implementation and sprint planning
  • Guide teams in adopting Agile and Lean principles
  • Lead core Agile ceremonies like sprint planning and retrospectives
  • Evaluate and provide feedback on Agile processes and tools
  • Collaborate with teams to implement effective solutions
  • Train teams on Jira board customization and prioritization
  • Design Kanban boards for workflow clarity and efficiency

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits
  • Supportive leaders focused on development opportunities
  • Ability to make a lasting impact
  • Dynamic, collaborative, and high-performing team environment
  • Opportunities for challenging work and increased responsibilities
Full Job Description
Job Description

What is the opportunity?

The Agile Coach serves as a transformative leader and catalyst for change, collaborating with decision-makers, teams, and stakeholders across Global Security . This role focuses on enhancing value delivery, proactively addressing risks and obstacles, and cultivating an environment of transparency and continuous improvement. By embodying and advocating for Agile principles, the Agile Coach leverages strong communication and facilitation skills to thoughtfully challenge assumptions and decisions, even those from senior leadership, to drive meaningful progress

What will you do?
  • Coach teams with sprint planning and Agile implementation, as well as provide ongoing Agile coaching support
  • Guide teams in adopting and advancing Agile and Lean principles through the application of best practices, fostering a culture of continuous improvement and efficiency.
  • Lead and support core Agile ceremonies, including daily standups, sprint planning, sprint reviews, and sprint retrospectives, to ensure alignment and continuous improvement.
  • Continuously evaluate and provide constructive feedback on Agile processes, procedures, and tools to enhance adoption, efficiency, and alignment with organizational goals. Recommend improvements to ensure seamless integration and scalability of Agile practices
  • Collaborate with teams to develop and implement effective solutions, ensuring sustained performance and alignment with Agile goals
  • Train and guide teams on effective Jira usage, including board customization, issue prioritization, and reporting, to enhance transparency and collaboration
  • Design and implement Kanban boards in alignment with team workflows, ensuring visual clarity for work in progress, limits, cycle time tracking, and bottleneck identification. Coach teams on optimizing flow efficiency and continuous delivery
  • Bridge Confluence and Kanban tools to link documentation, decisions, and actionable tasks, enabling seamless traceability from planning to execution. Guide teams on best practices and optimization techniques


What do you need to succeed?
  • 7+ years of experience as a Scrum Master or Agile Coach, consistently applying Scrum and Kanban principles, practices, and methodologies to drive team success and process excellence
  • 7+ years of hands-on experience with Confluence, Jira, and Kanban, including proven expertise in training and guiding teams to optimize these tools for Agile workflows. Must demonstrate deep proficiency on best practices
  • Degree or Diploma in Computer Science, Business Administration, or a transferable field (Information Systems, Engineering, or Strategic Management)
  • Proven expertise with Agile coaching, effectively establishing continuous delivery channels, and empowering Agile transformations across enterprise-scale initiatives. Demonstrated ability to elevate Agile methodologies at the organizational level, driving efficiency and cultural adoption
  • Strong capability to guide teams on effectively managing and prioritizing backlogs to ensure alignment with business goals
  • Experience training teams on creating, editing, and organizing pages for sprint planning, retrospectives, and knowledge sharing in Confluence
  • Excellent technical and business acumen, must be comfortable presenting to a broad range of stakeholders


Nice to have:
  • Certified Scrum Master / Agile Practitioner
  • Change Management certification
  • Previous banking experience
  • PMP


What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work and take on progressively greater accountabilities


#LI-POST
#TECHPJ

Job Skills
Agile Methodology, Agile Product Development, Agile Software Development, Change Management, Coaching Others, Collaboration, Communication, Decision Making, Facilitation, Time Management

Additional Job Details

Address:

16 YORK ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-06

Application Deadline:

2026-08-27
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

Stay Connected

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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