Forward Deployed Engineer

NOUS RESEARCH

$100K — $150K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong software engineering experience in production environments
  • Experience working directly with enterprise customers or internal stakeholders
  • Comfort debugging distributed systems and infrastructure issues
  • Ability to move quickly across backend, infrastructure, and AI application layers
  • Experience with Docker and cloud infrastructure (preferred)
  • Familiarity with LLM systems, agents, and retrieval pipelines (preferred)
  • History of shipping customer-facing technical solutions (preferred)

Responsibilities

  • Deploy Hermes Agent Enterprise across cloud, on-prem, and hybrid environments
  • Integrate internal APIs, data systems, and enterprise tooling into agent workflows
  • Debug production issues across infrastructure, orchestration, and model layers
  • Work closely with customers to scope, implement, and iterate on solutions
  • Improve deployment reliability, observability, and operational tooling

Benefits

  • Collaborative work environment with direct customer engagement
  • Opportunity to solve high-impact operational problems
  • Work on cutting-edge AI and infrastructure technologies
Full Job Description
We're looking for a Forward Deployed Engineer to deploy and adapt Hermes Agent Enterprise inside complex customer environments. You'll work directly with enterprise teams to integrate agent workflows, customize deployments, and solve high-impact operational problems.

Responsibilities:
  • Deploying Hermes Agent Enterprise across cloud, on-prem, and hybrid environments
  • Integrating internal APIs, data systems, and enterprise tooling into agent workflows
  • Debugging production issues across infrastructure, orchestration, and model layers
  • Working closely with customers to scope, implement, and iterate on solutions
  • Improving deployment reliability, observability, and operational tooling

Qualifications:
  • Strong software engineering experience in production environments
  • Experience working directly with enterprise customers or internal stakeholders
  • Comfort debugging distributed systems and infrastructure issues
  • Ability to move quickly across backend, infra, and AI application layers

Preferred:
  • Experience with Docker and cloud infrastructure
  • Familiarity with LLM systems, agents, and retrieval pipelines
  • History of shipping customer-facing technical solutions

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