Asurion Corporation

Executive Partner - CRO

Asurion Corporation$130K — $180K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Communications, or related field preferred
  • Minimum 7-10 years of progressive experience in executive support
  • At least 3-5 years supporting C-Suite or President-level leaders
  • Demonstrated experience interfacing with boards and investors
  • Experience in a large, complex, matrixed enterprise environment
  • Bilingual capability (English + global language) strongly preferred
  • Track record of operating with the highest levels of confidentiality and independent judgment

Responsibilities

  • Architect and manage the executive's full operating rhythm
  • Serve as primary contact for board members, investors, and senior stakeholders
  • Coordinate board and committee materials while managing confidentiality
  • Navigate enterprise power structures and advise on stakeholder approaches
  • Manage complex domestic and international travel with ownership
  • Drive cross-functional follow-through on executive priorities
  • Represent the executive's perspective across the organization; model leadership standards

Benefits

  • No direct report responsibilities, fostering autonomy
  • Opportunity to influence and model standards across the admin community
  • Engagement with high-level stakeholders including board and investors
  • Involvement in strategic initiatives at executive level
  • Professional development opportunities through tool adoption and project involvement
Full Job Description
Executive Partner to the CRO

This role functions as a true extension of executive judgment. It requires enterprise-level thinking, board and investor interface readiness, and the ability to drive cross-functional follow-through on behalf of the most senior leaders in the organization. The Executive Partner is not defined by seniority - it is earned by scope.

ESSENTIAL JOB SKILLS / DUTIES
• Architect and manage the executive's full operating rhythm - applying strategic judgment to balance competing priorities and manage inbound with precision
• Serve as primary point of contact for board members, investors, and senior external stakeholders on behalf of the executive
• Coordinate full board and committee materials - managing timelines, confidentiality, and distribution with the highest standards
• Navigate enterprise power structures and advise on stakeholder approach; manage sensitive organizational dynamics
• Manage complex domestic and international travel with end-to-end ownership
• Drive cross-functional follow-through on executive priorities - proactively surfacing risks and translating insight into action
• Represent the executive's perspective and values across the organization; model leadership standards within the admin community
• Champion adoption of new tools and AI capabilities across the admin community; serve as a resource for best practices
• Manage the highest-level confidential information across board, legal, financial, and organizational matters
• Lead or support special projects and strategic initiatives at executive direction
• Adhere to internal standards, policies, and procedures
• Perform other duties as assigned

TECHNICAL SKILLS
• Full mastery of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Board management and document coordination platforms
• Advanced travel and expense management (Concur or equivalent)
• Virtual meeting and collaboration platforms (Zoom, Teams, Webex)
• Advanced project tracking and workflow tools
• Champions AI tool adoption across the admin community; elevates tool fluency across peers

SOFT / LEADERSHIP SKILLS
• Executive leverage - acts as a true extension of executive judgment
• Strategic thinking - understands enterprise priorities; surfaces risks proactively
• Enterprise stakeholder navigation - advises on approach; manages sensitive dynamics
• Board and investor readiness - highest-level confidentiality and external interface
• Leadership influence - models leadership standards; represents executive perspective and values organization-wide
• Org intelligence - understands power structures, interpersonal dynamics, and cross-functional interdependencies
• Exceptional written and verbal communication
• Composure, discretion, and sound judgment under pressure

EDUCATION AND EXPERIENCE
• Bachelor's degree in Business Administration, Communications, or related field preferred
• Minimum 7-10 years of progressive experience in executive support, with at least 3-5 years supporting C-Suite or President-level leaders
• Demonstrated experience interfacing with boards, investors, or external governance bodies
• Experience in a large, complex, matrixed enterprise environment
• Bilingual capability (English + global language) strongly preferred
• Track record of operating with the highest levels of confidentiality and independent judgment

LICENSES / CERTIFICATIONS
• None required; certifications in executive administration, project management, or business communication preferred

SUPERVISORY RESPONSIBILITIES
• Individual contributor; no direct reports - but expected to model and influence standards across the admin community

About Asurion Corporation

Asurion provides device protection and support services for smartphones, tablets, and other consumer electronics. The company partners with wireless carriers, retailers, and manufacturers to offer its services to consumers. Asurion was founded in 1994 and is headquartered in Nashville, Tennessee. The company operates in 23 countries and has over 19,000 employees worldwide.
Learn more about Asurion Corporation
Size
19,000 employees
Industry
Founded
1994

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