Enterprise Technology Services

Chenega MIOS • $80K — $120K *
Washington, DC 20011In-Person
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in IT services or Managed Services environments.
  • Proven knowledge of ISO/IEC 20000-1:2018 compliance standards.
  • Experience with FedRAMP-certified tools and practices.
  • Strong understanding of NIST security standards and compliance.
  • Familiarity with ITIL and Agile methodologies.

Responsibilities

  • Facilitate the transition to a Managed Services model and develop SLAs.
  • Implement and modernize ITSM processes per ISO/IEC standards.
  • Enhance security measures to comply with NIST guidelines.
  • Drive improvements in user experience and operational efficiency.
  • Standardize IT operations using ITIL and Agile frameworks.

Benefits

  • Comprehensive professional development programs.
  • Opportunities for hands-on learning in a global environment.
  • Support for personnel at all career levels to harness strengths.
  • Access to formal training programs tailored for career advancement.
  • Valuable benefits package reflecting the organization’s appreciation for staff.
Full Job Description
Enterprise Technology Services
Various Locations

The primary objective of this effort is to transition the Customer from a traditional IT service model to a Managed Services model, incorporating industry-standard practices and Service Level Agreements (SLAs). The enhanced objectives include:
  • Transition to Managed Services: Shift to a contractor-provided Managed Services model with clearly defined SLAs to optimize service delivery.
  • ITSM Modernization: Implement ISO/IEC 20000-1:2018-compliant processes and utilize FedRAMP-certified tools for IT service management.
  • Security Optimization: Mitigate security risks through enhanced compliance with NIST standards.
  • Enhanced User Experience: Improve operational efficiency and customer satisfaction for all stakeholders, including bureaus, offices, and taxpayers.
  • Standardization: Align processes with ITIL and Agile frameworks to streamline workflows and ensure continuous service improvement.

Onsite Locations:
Washington, DC
Gettysburg, PA
Columbia, MD

Remote Support Locations:
Anchorage, AK
Quincy, MA
Park Ridge, IL
Dallas, TX
Lakewood, CO
Honolulu, HI
Livermore, CA
Cerritos, CA
Sunrise, FL
Matairie, LA
New York, NY
Vancouver, WA
Hato Rey, PR
Powder Springs, GA

Positions:
Cybersecurity Compliance Manager
Senior ServiceNow Developer
IT Helpdesk Technician II - Desktop Support
Sr. Network Support Technician - IT Network Engineer Level III
Service Quality Management Specialist
AV Engineer/Audio Visual Technician
IT Helpdesk Technician III - VIP Support Analyst
Systems Integrator, Mid (A-Unix)
Systems Engineer, Senior (AWS/Azure Cloud Engineer)
Systems Integrator, Mid (Cloud System Administrator)
Requirements Analyst - 508 Compliance
IT Helpdesk Technician II (On Call Rotation)
Operations Lead
Change Management Specialist, Mid
Requirements Analyst, Mid
Junior Training Specialist
Mid Application Developer / SharePoint Developer
Enterprise Service Manager
Application & Data Management Lead
Enterprise Service Manager

How you'll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.

About Chenega MIOS

Chenega MIOS Careers

Joining Chenega MIOS offers a unique opportunity to become part of an exceptional team of professionals operating in a variety of fields. This company is renowned for its commitment to innovation, leadership, and professional growth, making it a prime choice for those looking to advance their careers.

Explore Job Opportunities

Chenega MIOS provides a plethora of job opportunities that cater to a diverse range of skills and interests. Each position at Chenega MIOS is designed to challenge team members while providing them with the tools to succeed. Prospective employees can expect to find themselves at the forefront of industry developments, working alongside seasoned professionals.

Experience the Culture and Benefits

Chenega MIOS is dedicated to fostering a workplace culture that values diversity and inclusion. Employees enjoy a comprehensive range of benefits designed to support both their professional and personal lives. From health and wellness programs to continuous learning and development opportunities, Chenega MIOS ensures that team members are well taken care of.

Internship Programs

For those beginning their career journey, Chenega MIOS offers internship programs that provide invaluable industry experience and exposure to real-world projects. Internships are a cornerstone of the company's commitment to nurturing new talent and equipping them with the necessary skills to excel.

Professional Growth and Development

Career advancement is a key focus at Chenega MIOS. Employees are encouraged to engage in ongoing professional development through workshops, seminars, and diversity training. The company supports career progression through leadership training programs that prepare individuals for future roles within the company.

Join the Team

Chenega MIOS is actively hiring and looking for individuals who are passionate, curious, and driven. Those interested in applying are encouraged to submit their resume and prepare for an interview process that values insight, experience, and a capacity for teamwork.

Networking and Innovation

At Chenega MIOS, networking and innovation go hand in hand. Employees are encouraged to collaborate across departments and utilize their unique perspectives to contribute to groundbreaking projects. This collaborative environment is integral to the company's success and helps foster a sense of community and shared purpose.

Stay Connected

Keep up to date with the latest from Chenega MIOS by exploring their Careers page for insights into the company's culture, upcoming job opportunities, and industry news. Personalize your experience by signing up for job alert emails tailored to your career preferences and discover the exciting and rewarding opportunities that await at Chenega MIOS.

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Learn more about Chenega MIOS
Industry
Education, Government & Non-Profit
* Ladders Estimates

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