Full Job Description
As an Enterprise Solutions Architect, you will act as a trusted technical advisor to our largest customers and prospects. You'll bridge the gap between product and customer outcomes - designing, demonstrating, and validating Dash0's technical capabilities in real-world enterprise environments.
You'll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This is a US-based remote role with business travel required.
This role is can be remote and can be based anywhere on the East Coast, with a preference for Boston or NYC.
Note: Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales!
What You'll Do
• Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies.
• Translate complex enterprise customer requirements into scalable, performant, and maintainable Dash0 implementations.
• Develop and execute Proofs of Concept (POCs) that highlight Dash0's differentiated technical capabilities.
• Deliver engaging technical demos and presentations tailored to engineering and executive audiences.
• Collaborate closely with Enterprise Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice.
• Provide architecture guidance and best practices for observability setup, telemetry data modeling, and OpenTelemetry collector design.
• Create and maintain reusable demo environments, reference architectures, and POC templates.
• Partner with Product Management to provide technical insights that influence roadmap and feature priorities.
What You Bring
• Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.
• Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization.
• Strong understanding of modern DevOps, SRE, and platform engineering practices.
• Excellent communication skills - you can explain complex observability concepts clearly to both engineers and executive decision-makers.
• Ability to create and execute technical demos, architectures, and POCs that prove business value.
• Collaborative mindset - you work seamlessly across Sales, Product, and Engineering teams.
Nice to Have
• Experience with CRM tools (HubSpot) for collaboration and pipeline visibility.
• Contributions to technical content - blog posts, conference talks, or open-source documentation.
• Familiarity with the CNCF ecosystem and community.
• Experience in a high-growth, venture-backed startup environment.
What we offer:
• Competitive salary & meaningful equity participation - you'll own part of what you're building
• Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich
• €60/month phone & internet allowance
• Location-specific benefits
• Collaborative, fast-moving team culture with a builder mindset
• Clear path for career growth and development
• Direct access to founders and leadership