The OpportunityDash0 is looking for a Commercial Solutions Architect to act as a trusted technical advisor to our customers and prospects. You'll bridge the gap between product and customer outcomes - designing, demonstrating, and validating Dash0's technical capabilities in real-world environments.
You'll partner with Sales and Product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This is a role where deep technical expertise meets direct customer impact - you'll be the person prospects remember when they decide to choose Dash0 over Datadog or New Relic.
What You'll Do- Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies
- Translate complex customer requirements into scalable, performant Dash0 implementations
- Develop and execute Proofs of Concept that highlight Dash0's differentiated technical capabilities
- Deliver engaging technical demos and presentations tailored to engineering and executive audiences
- Partner with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice
- Provide architecture guidance on observability setup, telemetry data modeling, and OpenTelemetry collector design
- Create and maintain reusable demo environments, reference architectures, and POC templates
- Contribute to technical content - blog posts, conference talks, and documentation that drive community engagement
What You Bring- Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing
- Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization
- Strong understanding of modern DevOps, SRE, and platform engineering practices
- Proven ability to create and execute technical demos, architectures, and POCs that prove business value
- Strong technical communication skills - you can explain complex observability concepts clearly to engineers and decision-makers alike
- Collaborative mindset - you work seamlessly across Sales, Product, and Engineering teams to drive results
- Problem-solving instinct - you thrive on diagnosing and resolving technical challenges with creativity and precision
Nice to Have- Experience working in a pre-sales or Sales Engineering capacity at a B2B SaaS company
- Active contributions to OpenTelemetry or the broader observability ecosystem
- Familiarity with CRM tools like Salesforce or HubSpot
- Experience in a high-growth, venture-backed startup environment
What we offer:- Competitive salary & meaningful equity participation - you'll own part of what you're building
- Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich
- €60/month phone & internet allowance
- Location-specific benefits
- Collaborative, fast-moving team culture with a builder mindset
- Clear path for career growth and development
- Direct access to founders and leadership
