Director, Risk & Safety

Mammoth Mountain

$95K — $102K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required; advanced degree preferred.
  • 5+ years in safety program development or direction; management experience required.
  • Strong knowledge of safety and environmental regulations in ski operations.
  • Exceptional communication skills, effective as an ambassador for staff and guests.
  • Valid California driver's license with a strong driving record.
  • Certification as a Snowmobile Operator; advanced skiing/snowboarding skills needed.
  • Flexible with work schedule, including weekends and holidays.

Responsibilities

  • Lead strategic planning for resort's safety and risk management programs.
  • Implement and oversee compliance with safety regulations for staff and guests.
  • Investigate and resolve guest incidents and safety complaints diligently.
  • Administer general liability, auto, and property claims; ensure accurate reporting.
  • Collaborate with HR on employee safety, wellness, and workers' compensation matters.
  • Continuously improve safety protocols and documentation practices.

Benefits

  • Ski passes for dependents, allowing free access to Alterra Resorts and beyond.
  • Complimentary skiing benefits at all Alterra Resorts.
  • Discounts on ski and snowboarding lessons and equipment rentals.
  • Friends and family vouchers for skiing access.
  • Retail and food discount for employees.
  • 401k plan with company match provisions.
Full Job Description
Year Round

Benefits and perks of your adventure here:
  • Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
  • Free skiing at all Alterra Resorts
  • Ski/snowboarding lessons discounts
  • Equipment Rental discount
  • Friends and Family vouchers
  • Retail & Food discount
  • 401k with company match


*Offers of employment may be contingent upon successful completion of a background check

A little about this position:
  • The Risk & Safety Director is responsible for the strategic leadership, development, implementation, oversight, and continuous improvement of the resort's safety, risk management, and compliance programs. This role ensures the safety of employees and guests while ensuring compliance with applicable federal, state, and local laws and regulations.
  • The Director oversees the intake, investigation, documentation, and resolution of guest incidents, complaints, and claims related to safety, injury, property damage, and liability exposure. Responsibilities include the administration, General Liability, Auto Liability, and Property claims, as well as related reporting, recordkeeping, and risk mitigation activities This position has a dotted line to, and works closely with, the VP of Human Resources related to employee safety and wellness programs, including partnering with HR on workers compensation.


Requirements:
  • High school diploma or equivalent
  • 5+ years of experience in developing and/or directing safety programs or an advanced degree in a related field
  • Previous management experience required.
  • Must be at least 21 years of age
  • Significant knowledge of safety and environmental regulations specific to ski area operations.
  • A talented communicator, who acts as an ambassador of goodwill to both employees and guests, having a calm and collective demeanor, especially during challenging operations.
  • A valid California driver's license with an acceptable driving record.
  • Must be able to pass Company certification as a Snowmobile Operator and be an advanced skier/snowboarder.
  • Able to read, write, and comply with documents such as safety rules, operating instructions, maintenance instructions, and procedure manuals, including accurately recording data in a timely fashion.
  • Ability to work flexible schedules, weekends and holidays.


Pay: $95,649.29 - $102,186.97 per year

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

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