Director, Product Operations & Governance

Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in product operations or related field.
  • Management consulting experience highly desired.
  • Strong corporate leadership capabilities.
  • Proven track record of achieving planned financial results.
  • Experience as a senior executive in a global company.
  • MBA or advanced university degree preferred.
  • Deep understanding of business dynamics and product management.

Responsibilities

  • Lead the design and evolution of the enterprise product operating model.
  • Ensure consistency and adaptability in execution standards across product teams.
  • Provide analysis on overall digital product delivery health and capacity.
  • Track and report metrics that reflect product execution performance.
  • Translate enterprise strategy into actionable priorities with senior leadership.
  • Guide team development and organizational maturity.
  • Foster a high-performing Product Operations team.

Benefits

  • Comprehensive health and wellbeing benefits for team members and their families.
  • Investments in personal and professional development programs.
  • Unconditional inclusivity in the workplace, celebrating diverse backgrounds.
  • Flexibility in managing work and personal needs.
Full Job Description
Director, Product Operations & Governance

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

HPE Financial Services is seeking a Director, Product Operations & Governance to lead the design, adoption, and evolution of the enterprise product operating model. This role is a senior people manager within the Strategy & Operations job family, accountable for ensuring consistent, high-quality execution across business product teams. The Director serves as the single point of accountability for planning cadence, governance alignment, enablement, and delivery health, while building and leading a high-performing Product Operations team.

The role reports directly to the Digital Strategy Leader to translate strategy into clear priorities, informed trade-offs, and measurable execution outcomes. As product maturity evolves, this role continuously refines frameworks, roles, and ways of working to ensure scalability, clarity, and sustained business impact.

Enterprise Product Operating Model Ownership
  • Own and evolve the enterprise product operating model, ensuring clarity of roles, decision rights, and execution standards across business product teams.
  • Ensure consistent application of the operating model while enabling flexibility based on product maturity and complexity.
  • Act as the enterprise steward of product operations standards and practices.
Planning Cadence, Governance & Delivery Health
  • Provide leadership with a unified view of digital product delivery health, team capacity, and execution performance across the portfolio
  • Establish consolidated reporting that tracks digital product delivery health, capacity utilization, and execution performance as measurable indicators across all teams
  • Surface real-time insights into delivery health, capacity, and execution performance to enable data-driven decisions across digital product teams
  • Maintain a single, integrated view of digital product delivery health, capacity, and execution performance across all teams
Strategy Translation & Leadership Partnership
  • Partner with senior leadership to translate enterprise strategy into actionable priorities and execution plans.
  • Guide prioritization discussions and trade-offs to ensure focus on highest-value outcomes.
  • Provide leadership insight into product execution maturity, risks, and opportunities.
Enablement & Maturity Evolution
  • Own product enablement strategy, including playbooks, training, and adoption of standard practices.
  • Continuously evolve frameworks, roles, and practices based on feedback, maturity assessments, and results.
  • Establish measurement mechanisms to assess adoption and effectiveness of enablement efforts.
People Leadership & Team Development
  • Build and lead a team of Product Operations practitioners.
  • Provide clear direction, coaching, and performance management aligned to enterprise outcomes.
  • Develop talent and succession capabilities to support long-term product maturity.

Education and Experience Required:
  • Management consulting experience highly desired.
  • Prior corporate leadership.
  • Achieved planned financial results at an organizational level.
  • Acted as a senior executive in a global company responsible for operational efficiency.
  • Exercised leadership on external business or industry boards.
  • 10+ years total experience.
  • MBA highly desired, or advanced university degree. Bachelors degree required.

Knowledge and Skills:
  • Strategic Planning & Implementation: Orchestrates the development of strategic plans that reflects the company's business strategy to advance market share/penetration and achieve profitable growth.
  • Budget Management & Cost Optimization: Establishes tracks and enforces spending parameters to protect the company's business and assets, and ensures their effective engagement.
  • P&L Management: Sets and manages the business investments and resource allocations essential to ensuring the financial growth & health of the corporation.
  • Vertical Industry Acumen: Develops and exercises a profound understanding of business dynamics within area of control, as a basis for informed business decision making.
  • Workforce Planning: Builds acquisition and development strategies targeted to ensuring workforce readiness, and market opportunity responsiveness.
  • Execution Management: Collaborates effectively with the company's BUs and value chain partners to ensure operational responsiveness to challenges, and alignment with business imperatives
  • C-Level Partnering: Contributes to enduring executive relationships that establish the company's consultative professionalism and promotes its total solution capabilities at the highest levels of an organization.
  • Business and Financial Acumen: Exhibits authoritative business and financial acumen o develop meaningful business recommendations. Understands the portfolio aspect of the company's products/services and how the businesses work together.
  • Change Management: Develops methods for supporting innovation and change across the organization.
  • Problem Solving: Approaches problems in a rational manner using sound strategies that ensures comprehensive understanding and effective resolution.
  • Leadership: Able to lead effectively in a complex and political environment, and deliver results; Able to influence without direct authority; Able to balance between competing priorities and be flexible and creative; Able to drive team performance to world class; Able to create and build highly effective teams and organizations; Able to communicate effectively across multiple levels in the company and the industry.


What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:



#unitedstates

#executive

Job:
Business Planning
Job Level:
Director

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Annual Salary USD 143,500 - 347,500 in Texas
The listed salary range reflects base salary. Variable incentives may also be offered."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

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