Cooper University Health Care

Director Patient Access Center

Cooper University Health Care$108K — $179K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of progressive managerial experience in a clinical setting.
  • Proficient in administration, education, and clinical nursing practices.
  • Understanding of healthcare social, political, and economic influences.
  • Effective communication and collaborative work skills.
  • Bachelor's degree required; Master's degree preferred.
  • Current RN licensure in New Jersey.

Responsibilities

  • Lead the delivery of exceptional experiences for patients, customers, and physicians.
  • Oversee processes that align with Cooper’s mission and brand values.
  • Facilitate smooth communication regarding physician protocols and scheduling.
  • Resolve issues related to Access Center operations and medical disciplines.
  • Collaborate with senior leaders to enhance operational efficiency.

Benefits

  • Collaborative work environment fostering professional growth.
  • Opportunity to influence patient care and access services.
  • Engagement with a diverse team of healthcare professionals.
Full Job Description
Short Description In collaboration with senior leaders, the Senior Director spearheads the delivery of an exceptional experience to the patients, customers, and physicians that contact the Access Center. Oversees the processes and procedures that appropriately support Cooper’s mission while upholding its brand, vision, values, and culture. Provides for smooth communication and issues resolution related to physician protocols, desired scheduling practices, and the overall relationship between the Access Center and the medical disciplines it serves. Experience Required

Minimum of five years recent and progressive managerial experience in a clinical setting.

Demonstrated competence in administration, education and clinical nursing practice.

Demonstrates understanding of the social, political, and economic influences affecting health care programs.

Demonstrates the ability to communicate effectively and work collaboratively.

Education Requirements

Bachelor27s Degree, Master27s Degree preferred

License/Certification Requirements

Current RN licensure in State of New Jersey.

Salary Min ($)USD $52.00 Salary Max ($)USD $86.00

About Cooper University Health Care

Cooper University Health Care is a leading academic health system and the only state-designated Level 1 Trauma Center in South Jersey. With more than 7000 employees, Cooper is committed to excellence in patient care, education, research, and community outreach. Cooper has more than 630 physicians in over 75 specialties, with a network of more than 100 medical offices and four urgent care centers throughout the region. Cooper is affiliated with Cooper Medical School of Rowan University, and is a member of the Jefferson Health System.
Learn more about Cooper University Health Care
Size
7,000 employees
Industry

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