Director Global Benefits

Harvey

$227K — $340K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in benefits management within a high-growth technology company
  • 3+ years leading and developing a benefits team
  • In-depth US benefits expertise (health plans, 401(k), compliance)
  • Experience in designing/administering benefits across EMEA/APAC
  • Strong vendor and broker management skills, including RFPs and negotiations
  • Proficient in benefits budgeting and financial modeling
  • Exceptional communication skills, simplifying complex information for diverse audiences
  • Ability to thrive in ambiguity and develop non-existent programs
  • Experience with AI tools to enhance benefits service delivery

Responsibilities

  • Define and implement a global benefits and leave philosophy.
  • Lead design and redesign of benefits plans for multiple markets.
  • Create a roadmap for benefits, wellness, and leave programs.
  • Develop and mentor the global benefits team, setting operational priorities.
  • Establish service delivery standards for employee interactions.
  • Oversee annual benefits cycles including renewals and open enrollments.
  • Manage relationships with vendors and ensure compliance with local regulations.

Benefits

  • Comprehensive global benefits and leave of absence strategy
  • Opportunity to shape benefits culture across multiple countries
  • Support from an established team in a growing environment
  • Access to tools and technologies, including AI, to streamline processes
  • Collaboration with various departments including People Operations and Finance
Full Job Description
Role Overview

Harvey is scaling fast across headcount, geographies, and the complexity that comes with both. Our benefits and leave programs are now the daily, tangible experience of working here for employees in a dozen countries, and they need an owner who can lead them at that scale.

We're looking for our first Director of Global Benefits to own Harvey's benefits and leave of absence strategy end to end, building on the foundations we have as we head into the next phase of our growth. You'll set the philosophy and stay close enough to the work to know whether a plan design holds up in practice.

This is a player/coach role for someone who has built and run a global benefits function before, ideally in a fast-scaling environment. You'll manage and grow our global benefits team, while engaging deeply in our highest-stakes workstreams: annual renewals, open enrollment, new-country launches, and the vendor relationships that underpin it all. You'll also own how benefits support feels day to day. Most employees meet this function through a single question at a stressful moment, and how that's handled matters as much as the plan design behind it.

You'll report to our Head of Total Rewards and partner closely with People Operations, Payroll, Finance, Legal, and Recruiting.

What You'll Do

Strategy and plan design
  • Define Harvey's global benefits and leave philosophy, including what "global consistency, local relevance" means as we enter new markets.
  • Lead plan design and redesign across the US and our international footprint (10+ markets and growing), balancing employee impact, competitiveness, and cost.
  • Build a program roadmap and business case for benefits, wellness, and leave, grounded in benchmarking and market analysis.

Team and service delivery
  • Grow and develop the global benefits team across the US and EMEA, setting priorities, raising the operating bar, and creating room for people to stretch.
  • Set and hold the standard for service delivery: response times, escalation, and follow-through on employee questions. Use AI and automation to take volume off the team without letting the experience get more distant.
  • Make our benefits legible, with clear, honest, localized communication so employees use what we offer and a partnership with Recruiting that makes our benefits a real differentiator in candidate conversations.

Programs, vendors, and spend
  • Oversee the annual cycle end to end: renewals, open enrollment, plan changes, carrier transitions, and new-country benefit launches.
  • Lead the global leave of absence program with consistency and care as volume scales.
  • Hold brokers, carriers, and third-party administrators to account globally, including RFPs, negotiations, contracting, and performance management.
  • Ensure compliance with local regulations in each market, partnering with Legal, Security, and Finance on vendor onboarding, data privacy, and risk review.
  • Manage the benefits budget with Finance and leverage utilization, cost, and sentiment data to decide what changes.


What You Have
  • 10+ years in benefits, including 3+ years leading and developing a team, ideally in a high-growth technology company.
  • Deep US benefits expertise across health and welfare plan design, 401(k), leave, and the compliance landscape (ERISA, ACA, COBRA, HIPAA, FMLA and state equivalents).
  • Real international experience: you've designed or administered benefits in EMEA and/or APAC and understand that statutory minimums are a floor, not a program.
  • Strategic and hands-on: You can present a plan-design recommendation to executives in the morning and untangle a Workday eligibility rule in the afternoon.
  • Vendor and broker management: You've run RFPs, negotiated renewals, and held partners accountable across a fragmented global vendor landscape.
  • Financial fluency: You can build and defend a benefits budget, model cost scenarios, and explain the tradeoffs plainly.
  • Exceptional communication: You translate complexity into clarity for employees, executives, and everyone in between.
  • Builder mentality. You're energized by ambiguity and by programs that don't exist yet.
  • AI experience. You're using AI tools to streamline benefits work. We believe AI can meaningfully expand what a small benefits team can deliver, and we want someone who shares that belief.


Compensation

$227,100 - $340,700 USD

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