Fanatics

Director of Acquisition - Sports & Casino App (Remote US)

Fanatics$200K — $235K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in growth, media or commercial strategy, preferably in online gaming or sports betting.
  • Proven track record of customer value and retention through data-informed initiatives.
  • Deep understanding of player segmentation, incentives, churn prevention, and monetization strategies.
  • Strong analytical skills with expertise in cohort analysis and LTV modeling.
  • Excellent leadership and communication skills to influence stakeholders across teams.
  • Experience managing complex programs with multiple stakeholders.

Responsibilities

  • Lead and own the cohort growth strategy from awareness to day 14.
  • Develop programs to enhance awareness, consideration, NGR, and retention.
  • Identify and address friction points in the player acquisition funnel.
  • Collaborate on growth incentives with the centralized growth function for maximum ROI.
  • Utilize data analyses to inform strategy and prioritize initiatives.
  • Align marketing, product, and analytics teams to execute plans effectively.
  • Create an experimentation roadmap to refine growth tactics through testing.
  • Forecast cohort growth contributions and report performance to executive leadership.
  • Collaborate with multiple gaming segments to develop a cross-sell strategy.

Benefits

  • Cultural immersion program in New York City for new hires.
  • Access to comprehensive benefits information at Fanatics.
  • Opportunities for personal and professional development.
Full Job Description
The Role

We're looking for a Director of Acquisition to support strategy, execution, and performance optimization across acquisition and media for our sports and gaming app. You'll be responsible for designing and implementing data-driven programs that drive growth across the funnel.

This is a high-visibility, cross-functional role that will directly impact our sports and casino P&L. You'll partner closely with the CRM, Media, Promotions, Analytics and Product teams to shape and execute initiatives to drive new customer acquisition focusing on ROI.

If you thrive at the intersection of commercial strategy, media, customer marketing, and analytics - and want to help build the future of one of the most recognized sports brands in the world - this is the role for you.
What You'll Do
  • Lead cohort growth strategy: Own the end-to-end strategy for growing and maximizing value from player cohorts across from Awareness through to day 14
  • Drive commercial outcomes: Develop and deliver programs that directly impact awareness, consideration, NGR, LTV, payback for the business.
  • Optimize player journeys: Identify friction points and opportunities across the acquisition funnel and early life
  • Incentives & personalization: Partner with centralized growth function to work through what the right growth incentives are to drive highest ROI
  • Champion data-driven decisions: Use cohort analyses, behavioral data, and predictive models to inform strategy and prioritize initiatives.
  • Collaborate across the business: Serve as a critical bridge between Marketing, Product, VIP and Analytics to align on goals, share insights and execute plans.
  • Test & iterate: Build a robust experimentation roadmap with analytics team to continually refine programs and tactics, leveraging test-and-learn to drive improvements.
  • Forecast & report: Build forecasts for cohort growth and contribution to NGR, and regularly report on performance to executive leadership.
  • Develop gaming national ecosystem strategy: Work alongside free to play, sportsbook, prediction market and online casino business to develop a eco-system cross sell and plans
What You Bring
  • 10+ years of experience in growth, media or commercial strategy, ideally within online gaming, sports betting, or digital entertainment.
  • Proven track record of driving customer value and retention through targeted, data-informed initiatives.
  • Deep understanding of player segmentation, incentives, churn prevention, and monetization strategies in a digital or regulated environment.
  • Strong analytical skills using LTV and commercial analytics
  • Excellent cross-functional leadership and communication skills - able to influence stakeholders and drive alignment across diverse teams.
  • Experience managing large-scale, complex programs with multiple workstreams and stakeholders.

Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE-a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.

For information about our benefits, please visit https://benefitsatfanatics.com/

Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/

Salary Range

$200,000-$235,000 USD

About Fanatics

Fanatics is a leading retailer of licensed sports merchandise. The company was founded in 1995 and has grown to become the largest online retailer of officially licensed sports merchandise in the world. Fanatics offers a wide range of products, including jerseys, hats, and other apparel, as well as collectibles and memorabilia. The company has partnerships with all major sports leagues and teams, as well as with individual athletes. Fanatics is committed to providing a seamless shopping experience for its customers and has invested heavily in technology and logistics to ensure fast and reliable delivery.
Learn more about Fanatics
Size
5,000 employees
Industry
Founded
1995

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