Digital and IT Automation Expert

Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • 7+ years in process automation, digital transformation, or technology delivery
  • 2+ years applying AI-enabled automation, including intelligent agents or NLP solutions
  • Experience with enterprise AI platforms like Microsoft Copilot Studio and Foundry preferred
  • Experience in the Consumer Product Goods (CPG) industry preferred

Responsibilities

  • Design and deliver automation and AI solutions to enhance business processes
  • Translate complex business requirements into scalable technical solutions
  • Lead automation projects ensuring reliability and continuous improvement
  • Research new tools to drive fundamental process improvements
  • Establish best practices for automation and AI workflows
  • Ensure solutions meet security, compliance, and governance standards

Benefits

  • 401k with company match
  • Healthcare coverage
  • Performance-based incentives
  • Broad range of other benefits
Full Job Description
Position Summary

As a Digital & IT Automation Expert, you'll help transform how work gets done across Nestlé USA by designing and delivering automation and AI-powered solutions that simplify processes, improve decision-making, and drive efficiency. Partnering closely with business and IT stakeholders, you'll help to identify opportunities, shape solutions, and bring new capabilities to life, including intelligent agents to end-to-end automated workflows. Come prepared to champion adoption by helping teams embrace new ways of working through stakeholder engagement, training, and change leadership. Operating primarily in the proof of value and rapid prototyping space, you'll play a critical role in advancing how Nestlé uses automation and AI to drive productivity, consistency, and innovation at scale.

  • Design, build, and deliver automation and AI-powered solutions that improve business processes across functions, leveraging technologies such as Microsoft Copilot Studio, Foundry, Power Platform, and Robotic Process Automation (RPA) tools to improve efficiency and consistency of execution across the organization, while ensuring solutions are reusable and scalable across teams
  • Identify and translate complex business needs into scalable, well-architected technical solutions, incorporating workflow logic, integrations, and automation design patterns that can be deployed consistently across use cases
  • Lead delivery across the automation POV lifecycle and ensure solutions are reliable and continuously improved based on feedback, usage, and evolving business needs
  • Continuously scan the landscape for new tools and approaches, bringing forward and applying ideas that push beyond incremental efficiency gains to fundamentally improve how processes operate across Nestlé USA
  • Establish and embed best practices for automation and AI usage across Nestlé USA, partnering with teams to guide how tools, agents, and workflows are designed, adopted, and scaled in day-to-day work
  • Ensure automation solutions are secure, compliant, and scalable by incorporating governance, controls, and documentation that support risk management and long-term maintainability


Requirements
  • Bachelor's degree
  • 7+ years of experience in process automation, digital transformation, or technology delivery
  • 2+ years of experience applying AI-enabled automation approaches such as intelligent agents, Natural Language Processing (NLP) based solutions, or GenAI-assisted workflows to real business problems


Other
  • Experience with Microsoft Copilot Studio, Foundry, Power Apps, and/or other enterprise AI platforms is preferred
  • Experience building reusable automation components, shared services, or frameworks is preferred
  • Experience in Consumer Product Goods (CPG) and/or a similarly complex industry is preferred


The approximate pay range for this position is $127,920.00 to $181,410.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Making an Impact | Nestle Careers (nestlejobs.com).

Job Requisition: 413611

About Nestle Operational Services Worldwide SA

Nestle Operational Services Worldwide SA Careers

There has never been a better time to explore the job opportunities at Nestle Operational Services Worldwide SA—the cornerstone of innovation and leadership in the global market.

Work You’ll Do

Join Nestle Operational Services Worldwide SA’s market-leading team to assist some of the world’s most renowned companies in mastering their operational and sustainability goals. Transform businesses and entire industries with the best minds at Nestle, leveraging a unique position in the marketplace at the intersection of technology, industry expertise, and digital innovation. Collaborate with a global team of business and technology advisors to help clients navigate their operational efficiency and sustainability journey. Engage with the largest group of food and beverage experts in the world—thousands of dedicated professionals.

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The initiative is building a market-leading team to help some of the world’s largest and most well-known companies master their operational challenges and sustainability goals with innovative solutions.

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Join the largest group of food and beverage experts in the world—thousands of dedicated professionals at the intersection of technology, industry expertise, and digital innovation.

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Deliver targeted solutions through a depth and breadth of consulting experience and innovation that’s second to none.

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Work on wide-ranging projects and harness the unparalleled capabilities, global scale, and joint solution development of Nestle’s powerhouse teams.

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