PPG Industries

Digital Adoption and Workplace Experience Product Owner Lead

PPG Industries • $110K — $130K *
Pittsburgh, PA 15237Hybrid
Enterprise Technology
5 - 7 years of experience
Reposted 1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in information technology, Computer Science, or related field
  • 6+ years of experience in IT, digital workplace, product ownership, or digital adoption roles
  • 4+ years of people management experience leading teams or functional groups
  • Preferred experience with enterprise M365 adoption programs and global change initiatives
  • Product Owner or Product Management certifications preferred
  • Change Management or Digital Adoption certifications
  • Technical knowledge of Microsoft 365 applications, Copilot, and enterprise IT ecosystems

Responsibilities

  • Own the enterprise productivity tooling portfolio, including M365 and other collaboration tools
  • Define the enterprise productivity roadmap aligned to business priorities and employee experiences
  • Lead the implementation strategy for Copilot, including pilots and phased rollouts
  • Partner with Microsoft and GWS on Copilot implementations and training
  • Establish governance and operating models for the Copilot Agents ecosystem
  • Build and mature the Digital Adoption Platform Center of Excellence
  • Define, track, and report on KPIs for adoption and engagement

Benefits

  • In-person work Monday through Thursday with flexible remote work on Fridays
  • Opportunities for career development and collaboration across teams
  • Supportive environment that fosters innovation and technical advancement
  • Access to training programs and professional development resources
  • Dynamic team culture that encourages input and engagement from all levels
Full Job Description
PPG is hiring a Digital Adoption and Workplace Experience Product Owner Lead to join our Digital team! The Digital Adoption & Workplace Experience Product Owner Lead is an experienced leader within the IT Change Management & Communications organization. You will have end-to-end accountability for the enterprise adoption roadmap. You will also be responsible for Copilot implementations and training. Additionally, you will define and governs the emerging Copilot Agents ecosystem. This includes shaping how we structure, govern, and scale this new area across the enterprise. You will operate at the intersection of product ownership, technical understanding of platforms, digital adoption, and enterprise change leadership.

Key Responsibilities
  • Own the enterprise productivity tooling portfolio, including M365 and other productivity, collaboration, and digital enablement tools.
  • Define the enterprise productivity roadmap, ensuring alignment to business priorities and employee experience outcomes.
  • Define and own the enterprise M365 adoption and enablement roadmap, with a strong focus on Copilot capabilities, releases, and enablement.
  • Lead the end-to-end Copilot implementation strategy, including pilots, phased rollouts, scaling, and continuous improvement.
  • Partner closely with Microsoft and GWS to plan and execute Copilot implementations, training, and adoption programs.
  • Define the vision, governance, and operating model for Copilot Agents, including standards for deployment and scale.
  • Build, lead, and mature the Digital Adoption Platform (DAP) Center of Excellence, including operating model, governance, standards, and ways of working.
  • Define and enforce governance standards for:
    • Copilot and Copilot Agents usage.
    • Agent lifecycle management (design, deployment, maintenance, retirement)
    • Security, privacy, compliance, accessibility, and data protection
  • Continuously evolve governance models as Copilot and Agents capabilities mature.
  • Act as a trusted advisor to GWS, Microsoft, and senior leaders.
  • Partners across IT, AI CoE, Learning & Development, Change Management, and functional teams to drive consistency and best practices.
  • Collaborate with platform owners, Product Managers, Application Leads, and end users to identify high-impact use cases.
  • Manage relationships with external vendors and consultants supporting DAP and M365 adoption initiatives.
  • Serve as the Product Owner Lead for all digital adoption platforms, defining product vision, roadmap, and prioritization of features and enhancements.
  • Oversee planning, execution, testing, rollout, and adoption of new tools, features, pilots, and scaled initiatives, including on-going training needs.
  • Manage and forecast roadmaps, dependencies, resource needs, and delivery timelines across multiple initiatives.
  • Manage licensing and chargeback model, including reporting and usage KPIs, across enterprise.
  • Define and track KPIs to measure adoption, engagement, and business value for initiatives and other DAP tools.
  • Monitor usage analytics, satisfaction metrics, and feedback to drive continuous improvement
  • Provide executive-ready reporting and insights on digital adoption performance and outcomes.


Qualifications
  • Bachelor's degree in information technology, Computer Science or a related field.
  • 6+ years of experience in IT, digital workplace, product ownership, or digital adoption roles.
  • 4+ years of people management experience leading teams or functional groups.
  • Preferred experience leading enterprise M365 adoption programs, DAP initiatives, governance models, and global change initiatives.
  • Product Owner or Product Management certifications
  • Change Management or Digital Adoption certifications.
  • Technical understanding of platforms: Microsoft 365 applications, Copilot, agents, and enterprise IT ecosystems.


How we work: At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location.

About PPG Industries

PPG Industrial Coatings is a global supplier of paints, coatings, optical products, and building materials. They have been pioneering in complete solutions focused on technology and quality in the industrial market.

PPG Industries Careers

Join the vibrant team at PPG Industries, a leader in diversified coatings and specialty materials, where innovation thrives and career growth is fostered. At PPG Industries, we are committed to providing a dynamic work environment that encourages professional development and leadership.

Work You’ll Do

At PPG Industries, your work will directly contribute to the company's mission of protecting and beautifying the world. As part of our team, you will use your skills to advance coating technologies, collaborate on industry-leading projects, and help customers navigate their challenges in new and innovative ways.

Join Our Market-Leading Team

Become a part of a company where diversity and inclusion fuel our success. PPG Industries is home to a global team of professionals dedicated to operational excellence and innovative solutions. Here, you can lead in the marketplace by leveraging our industry expertise and global reach.

Innovative Work

Engage in work that makes a difference. PPG Industries is at the forefront of developing sustainable solutions that customers depend on to enhance their products and protect the environment. Our commitment to innovation is evident in every layer of our business, from research and development to marketing and sales.

Career Development

Future-proof your career at PPG Industries. We offer a wealth of job opportunities and paths to advancement, supported by comprehensive training and diversity programs. Whether you're seeking an internship, an entry-level position, or a leadership role, PPG provides the resources and support to help you succeed.

Be Part of a Great Team

Our culture is built on collaboration and respect, with a focus on achieving collective goals. At PPG Industries, you’ll work alongside talented individuals who share your passion for excellence and innovation. Together, we drive the industry forward, making an impact on a global scale.

Explore Job Opportunities

PPG Industries is hiring! Explore open positions that match your skills and interests. We look for passionate, curious, and solution-driven team players. From internships to full-time roles, each position offers a chance to thrive in a nurturing environment.

Stay Connected

Keep up to date with the latest career tips, industry insights, and company news—all from the people who work at PPG Industries. Personalize your experience by subscribing to job alert emails, tailored to your preferences and professional goals.

Networking and Professional Growth

Take advantage of PPG’s extensive networking opportunities. Connect with leaders and peers within the company through various platforms and events. Enhance your resume, prepare for your next interview, and build relationships that could shape the future of your career. At PPG Industries, we don’t just offer jobs—we offer careers filled with growth, support, and endless possibilities. Join us and be part of a company that values innovation, leadership, and a diverse and inclusive workplace.
Learn more about PPG Industries
Size
49,300 employees
Market Cap
$29.5 billion
Industry
Food & Beverages
Net Income
$1 billion
Founded
1983
5 Year Trend
+3.3%
Revenue
$13.8 billion
NASDAQ
PPG
* Ladders Estimates

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