Datacenter Network Support Engineer L1

Iron Service Global

$95K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-12 years of IT infrastructure project management or coordination experience
  • Experience with end-to-end IT Network infrastructure deployment (Routers, Switches, firewalls, wireless)
  • Strong communication skills, particularly in stakeholder engagement
  • Preferred certifications include ITIL and PMP
  • Willingness to work onsite in the Bay Area and accommodate flexible US shift hours

Responsibilities

  • Lead project management services for network deployments
  • Plan resources and allocate tasks effectively
  • Track project status regularly and communicate updates to stakeholders
  • Manage project schedules while identifying and mitigating risks
  • Develop standard operating procedures (SOPs) and maintenance operating procedures (MOPs) based on project requirements
  • Collaborate with Technical Project Managers (TPMs) and Planners on deployment strategies
  • Create and maintain comprehensive project schedules and status reports

Benefits

  • Onsite role offers direct engagement with customers in a dynamic environment
  • Opportunity to work on comprehensive IT infrastructure projects
  • Exposure to diverse technologies and processes in network deployment
  • Engagement in a collaborative team-centered work culture
  • Flexible shift work supporting a global project environment
Full Job Description
Job Description:
  • 6-12 Years of IT infrastructure project management/coordination experience
  • End-to-end IT Network infra deployment experience (Router, Switches, firewall, wireless etc).
  • Good in Communication, presentation, and Stakeholder engagement.
  • ITIL, PMP certification will be preferred.
  • Onsite Role at Customer location in Bay area.
  • Shift timing would be US shift and willing to accommodate other timezones occasionally based on project needs.
  • Infrastructure Project Management/Coordination.
  • Experience in implementing Infrastructure and Networking domains.
  • Provide Project Management services for Network deployments, including:
  • Resource planning
  • Task allocation and planning
  • Regular project tracking and updates
  • Manage project schedules, identifying risks and clearly communicating them to project stakeholders.
  • Build SOP and MOP as per the project requirements
  • Study Infrastructure deployment procedures and discuss with TPMs/PgM/Planners
  • Schedules and coordinates project reviews and follows up on assigned actions. Create and maintain project schedules and status reports
  • Revise documents as new issues arise and coordinate in CAPA creation
  • Create and update BoM (Bill of materials) per project requirements
  • Update workflows/dashboards and assign bugs as needed to Infrastructure TPMs

Mandatory Skills
  • IT Infra project management/ coordination experience
  • Excellent communication
  • Good team Player


Mandatory Skills

Data Center Fiber Experience/ IT Infrastructure Project Management/Network Deployment

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