EXL Service

Data/AI Client Engagement Lead - Healthcare

EXL Service$200K — $260K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in client engagement roles within healthcare or data/AI sectors
  • Proven track record of building and maintaining client relationships
  • Strong understanding of data and AI technology applications in healthcare
  • Excellent communication skills for cross-functional collaboration
  • Ability to drive business results through strategic client engagements

Responsibilities

  • Lead strategy discussions with banking and capital markets clients to identify value creation opportunities
  • Facilitate communication between clients and diverse internal teams
  • Drive collaboration across advisory, technology, and operations to deliver integrated solutions
  • Support revenue growth through effective client management and engagement
  • Ensure alignment of goals between various stakeholders and project teams

Benefits

  • Opportunity for frequent travel to enhance client relationships
  • Engagement in a dynamic and fast-paced financial landscape
  • Ability to influence and shape client solutions across multiple healthcare engagements
  • Work with a multifaceted team supporting innovation in data and AI for healthcare
Full Job Description
JOB DESCRIPTION

We are seeking a dynamic and experienced engagement leader to serve as the data leader in our Healthcare practice.

This role focuses on driving collaboration across internal teams and clients to deliver integrated solutions that create measurable business impact. The Data/AI Client Engagement Lead - Healthcare role acts as a key connector, ensuring alignment between advisory, technology, and operations, while strengthening client relationships and supporting revenue growth across multiple engagements.

 

This position requires a blend of technical expertise, client relationship management, and business acumen to achieve ambitious growth targets in a fast-paced financial landscape.

They’re also responsible for enabling communication between clients, other EXL business units, internal support staff, as well as multi-functional and multi-shore project teams.

This position may require frequent travel to client sites in the U.S.

 

 


JOB RESPONSIBILITIES

Client Engagement & Relationship Management

Build and maintain strong relationships with key banking and capital markets clients. Act as the primary contact for strategic discussions, understanding client needs and identifying opportunities for value creation through consultative engagement.

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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