Google

Customer Engineer IV, Platform, Google Cloud

Google$192K — $267K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 10 years in cloud native architecture, customer-facing or support roles.
  • Experience in cloud engineering, on-premise engineering, or containerization.
  • Ability to engage technical stakeholders and executive leaders.
  • Proficiency in programming, debugging, and systems design with customer interactions.
  • Willingness to travel up to 25%.

Responsibilities

  • Develop and implement the technical account plan and sales strategy.
  • Leverage sales and technical expertise to demonstrate Google Cloud's value through demos and workshops.
  • Monitor progress against the delivery plan, supporting teams in implementation phases.
  • Cultivate relationships with customers' enterprise architecture teams alongside product and technical experts.
  • Build trusted advisory relationships by engaging with high-level technical leaders to strategize solutions.
  • Identify customer priorities and address technical challenges to enhance cloud adoption.

Benefits

  • Comprehensive health, dental, and vision coverage.
  • Retirement savings plan with company matching.
  • Generous paid time off and parental leave.
  • Employee development programs and educational reimbursement.
  • Flexible work arrangements and support for work-life balance.
Full Job Description
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  • Experience engaging with, or presenting to, technical stakeholders or executive leaders.
  • Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
  • Ability to travel up to 25% of the time.

Preferred qualifications:
  • Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.
  • Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
  • Experience building long-term technical strategies to uncover new workloads with customers.
  • Experience migrating applications and services to cloud platforms.
  • Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, penetration testing).


About the job

As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer's primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business challenges. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will focus on identifying, pursuing, and winning new business workloads and driving penetration within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.

The US base salary range for this full-time position is $192,000-$267,000 bonus equity benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities
  • Develop and own the technical account plan and strategy, participate in planning and supporting targeted sales motions.
  • Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
  • Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.
  • Manage the holistic enterprise architecture relationship with customers by collaborating with specialists, product management, technical teams, and more.
  • Build a trusted advisory relationship with strategic accounts and engage with Architects, VP Engineering, CTO and CIO, and identify customer priorities, technical objections and design strategies encompassing the entire Google ecosystem to deliver business value and resolve blockers.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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