LightBox

Corporate Account Manager

LightBox$90K — $130K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of business experience with a successful track record in quota-carrying roles.
  • Preferred: 3+ years of experience in technology solutions or financial software sales.
  • Strong consultative sales skills for effective discovery and opportunity qualification.
  • Excellent oral and written communication skills for remote selling and internal collaboration.
  • Strong organizational skills and computer literacy for effective follow-up and customer tracking.

Responsibilities

  • Manage a portfolio of customer accounts as a trusted advisor.
  • Identify and address customer challenges early to enhance product usage.
  • Drive renewals and actively seek upsell and cross-sell opportunities.
  • Track and report on key performance metrics including CSAT and NPS scores.
  • Utilize available resources to achieve the highest performance in your role.

Benefits

  • Competitive salaries in the top 5% for similar-sized companies.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) plan with 100% matching up to 4%.
  • 32 days of paid time off annually (including personal and national holidays).
  • 18 weeks of paid parental leave for new parents after one year of employment.
  • 5 days of paid time for volunteering and skill-based support per year.
  • Tuition reimbursement up to $5,250 per year after 6 months of employment.
  • Wellness rewards program offering up to $600 in credits annually.
  • Access to ongoing career development and training resources.
Full Job Description
Job Title
Corporate Account Manager

Job Description
Corporate Account Manager-Sage Intacct

Scaling Sage is our top strategic priority. As a Corporate Account Manager, you'll help millions of small and medium-sized businesses grow by building strong relationships and staying in tune with their evolving needs. By delivering the right product solutions at the right time, you'll deepen customer connections and play a key role in Sage's long-term growth.

Hybrid schedule - work from the office three days per week.

You'll represent software that combines decades of trusted expertise with modern tools like Sage Ai. Our software makes work easier and more efficient for our customers - that's why they love it.

Uncapped earnings

Our compensation structure includes a base salary plus commission. We believe that if you put in the work, you should be rewarded for it.

10 paid days for volunteering and learning:

Through Sage Foundation, you can donate your skill-based support or manual labor to causes you care about 5 days per year. Another 5 days per year can be invested in engaging in learning opportunities that interest you, because we care about your development at Sage.

Summary of your day-to-day:

You'll typically focus on managing a portfolio of customer accounts, acting as a trusted advisor by spotting challenges early, and helping customers get the most out of Sage products. Additionally, you'll care deeply about renewals, always looking for upsell and cross-sell opportunities that drive growth and deliver real business impact.

Key Responsibilities
Key performance metrics (KPMs):

Everyone wants to know what's expected of them, and they want to be supported in achieving those goals, too. Growing Sage Intacct is our primary focus, so you can expect plenty of resources to help you experience your best work yet. As an account manager, your success will be shaped by:
• Total CSAT and NPS scores
• Average renewal and churn reduction rates
• Total growth in revenue from upselling and cross-selling
• Total NRR scores
• Percentage of CRM accuracy

Requirements:
• 3+ years of business experience and successful quota-carrying experience.
• Preferred: 3+ years of experience selling technology solutions, application software, or other financial, business, CRM, or ERP solutions.
• Strong sales acumen and consultative skills to conduct thorough discovery calls and translate them into qualified opportunities that result in a high closure rate.
• Excellent communication skills, both oral and written, that will enable remote sale of products and services, as well as internal information-sharing.
• Organizational skills and computer competency that will facilitate customer and business tracking, follow-up, and team coverage.

Perks? We have plenty.
• Competitive salaries that landed us in the top 5% of similar-sized companies (according to Comparably).
• Comprehensive health, dental, and vision coverage.
• 401(k) retirement match (100% matching up to 4%).
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday).
• 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
• 5 days paid yearly to volunteer (through Sage Foundation).
• $5,250 tuition reimbursement per calendar year starting 6 months after the hire date.
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually).
• Library of on-demand career development options and ongoing training offerings.

What it's like to work at Sage:

Careers homepage - https://www.sage.com/en-us/company/careers/
Glassdoor reviews - https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm
LinkedIn page - https://www.linkedin.com/company/sage-software

#LI-MB2

Function
Sales

Country
United States

Office Location
Austin;Atlanta;Lawrenceville;San Jose

Work Place type
Hybrid

Advert
Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage: sage.com/en-us/company/careers/working-at-sage/
Watch a video about our culture: youtube.com/watch?v=h1-vs3zIpnc

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at [email protected].
Learn more about DEI at Sage: sage.com/en-us/company/careers/diversity-equity-and-inclusion/

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