Verizon Communications

Competitive Intelligence Senior Manager

Verizon Communications$115K — $201K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant experience in competitive intelligence, corporate strategy, market research, or strategic analysis, preferably in telecom or tech sectors.
  • Deep domain expertise in the domestic telecommunications industry, especially competitive pricing and promotions.
  • Experience in synthesizing first-party and third-party data effectively.

Responsibilities

  • Monitor and analyze domestic telecom competitors' product offerings, pricing, promotions, and performance.
  • Transform complex data into clear, persuasive narratives for executive leadership.
  • Directly manage relationships with external vendors and internal data teams.
  • Provide data-driven recommendations to senior leaders that influence Verizon's strategic roadmap.
  • Act as a trusted advisor across business lines, integrating competitive insights into key decisions.
  • Integrate AI into analytical processes to uncover new insights and methodologies.

Benefits

  • Health and wellness options including medical, dental, and vision coverage.
  • Matched 401(k) savings plan and paid holidays.
  • Paid parental leave, adoption assistance, and tuition assistance.
  • Short and long-term disability, life insurance, and various forms of identity theft protection.
  • Opportunity for premium pay and incentives related to role performance.
Full Job Description
What you'll be doing...

As the Competitive Intelligence Senior Manager, you will serve as the definitive expert on the competitive landscape, tracking domestic telecommunications companies including: pricing, promo, and competitive moves to evaluate how Verizon stacks up against the competition.

You will leverage first- and third-party data, partnering with internal teams and external vendors to extract deep, actionable insights. Your analysis will not just report the news-it will shape the future, providing Verizon leadership with the strategic and tactical courses of action required to maintain and expand our market leadership.
  • Competitive Tracking & Benchmarking: Monitor and analyze domestic telecom competitors' product offerings, pricing, promos, and performance to benchmark Verizon's relative market position.
  • Strategic Synthesizing: Transform complex, disparate data streams (market share, porting data, pricing shifts, consumer trends) into a cohesive, high-impact narrative for executive leadership.
  • Vendor & Data Management: Direct relationships with external vendors and internal data teams to ensure data accuracy, integrity, and relevance.
  • Actionable Recommendations: Formulate and pitch clear, data-driven courses of action to senior leaders, directly influencing Verizon's strategic roadmap, product positioning, and market responses.
  • Cross-Functional Advisory: Act as a trusted, influential partner across the Consumer line of business, ensuring competitive realities are integrated into overarching business decisions.
  • Leveraging AI: Integrate AI into existing workstreams to uncover new insights; leverage AI to create new ways of analyzing data.


What we're looking for...

You are a naturally curious strategist who loves connecting the dots that others miss. You don't just look at competitor moves in isolation; you understand the macro telecom ecosystem and can anticipate industry shifts. You are an exceptional storyteller who can translate dense technical or financial data into clear, compelling narratives tailored for C-suite presentation. Culturally, you are a bold communicator who is comfortable challenging the status quo with objective data.

You'll need to have:
  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Relevant work experience in competitive intelligence, corporate strategy, market research, or strategic analysis within the telecom or technology sectors.
  • Deep domain expertise in the domestic telecommunications industry and/or studying competitive pricing and promotional moves


Even better if you have one or more of the following:
  • An advanced degree (e.g., MBA or Master's in Economics, Business Strategy, or Data Analytics).
  • Proven experience synthesizing first-party internal data with third-party syndicated research
  • Strong analytical acumen with experience utilizing data visualization tools (like Tableau or Qlik) and financial modeling to project competitor trajectories.
  • A proven track record of directly influencing executive or senior-level leadership decisions through formal presentations and strategic briefs.
  • Experience managing complex research budgets and external vendor contracts to maximize ROI.


If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours
40

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $115,500.00 - $201,000.00.

The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $115,500.00 - $201,000.00.

About Verizon Communications

MCIS delivers wireless links, turn-key systems, broadband leases, and system maintenance.

Verizon Communications Careers

Join the vibrant team at Verizon Communications, a global leader in technology and communications, where innovation meets purpose. Our diverse and inclusive culture champions forward-thinking and offers a plethora of job opportunities that cater to enhancing your professional growth and career trajectory. Work You’ll Do At Verizon Communications, you will be part of a dynamic team that is at the forefront of driving digital transformation in the telecommunications industry. Our commitment to diversity and innovation is not just about staying competitive but fostering an environment where all employees can thrive. Lead with Innovation Embrace the opportunity to work on groundbreaking projects that redefine how people connect. Verizon is not just a company; it's a community of leaders and innovators. With over tens of thousands of employees worldwide, our leadership is committed to providing a platform where skills and ideas converge to create impactful solutions. Join Our Inclusive Team Verizon’s commitment to diversity and inclusion is integral to our company’s ethos. We believe in empowering our team members by providing them with the tools, resources, and support they need to succeed. This includes comprehensive benefits, diversity training, and opportunities for professional development. Explore Career Opportunities Whether you’re looking for a full-time position, an internship, or a leadership role, Verizon offers a range of employment options to match your career ambitions. Our team is hiring creative and solution-driven professionals who are eager to learn and grow. Networking and Professional Growth Advance your career with Verizon’s unmatched opportunities for professional growth. Engage in networking events, leadership programs, and training sessions designed to hone your skills and expand your industry knowledge. Internship Programs Kickstart your career with a Verizon internship. Gain hands-on experience, work with seasoned professionals, and understand the inner workings of one of the world’s leading tech companies. Our internships offer a unique insight into our company culture and operations, setting a solid foundation for your career. Benefits and Culture At Verizon, we prioritize the well-being of our team members. Enjoy a comprehensive package of benefits that supports both your professional and personal life. Our culture promotes work-life balance, employee wellness, and continuous learning. Stay Connected Join Our Team Explore the various job opportunities at Verizon Communications and find the position that best suits your skills and interests. We are looking for passionate, curious, and innovative team players. Keep Up to Date Stay informed with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Verizon Communications. Join Verizon Communications today and be part of a team that values leadership, innovation, and diversity. Shape your future in an environment where your work makes a real impact.
Learn more about Verizon Communications
Size
118,400 employees
Market Cap
$164.4 billion
Industry
Net Income
$17.8 billion
Founded
1983
5 Year Trend
+1.2%
Revenue
$128.2 billion
NASDAQ

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