UCLA Health

Clinical Operations Director - Venice

UCLA Health$108K — $241K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Public Health, Healthcare Administration, Business, or related field required.
  • 3-5 years of progressive experience in program coordination, project management, or site operations in community health or social services.
  • Management or supervisory experience in a healthcare or medical setting.
  • Experience overseeing outreach, prevention, or mobile care teams.
  • Familiarity with quality improvement methodology like Lean.
  • Knowledge of federal and state regulations affecting clinic operations, including HIPAA and Medi-Cal.
  • Effective problem-solving skills and data analysis for decision-making.
  • Ability to utilize Health Information Technology (HIT) systems efficiently.

Responsibilities

  • Oversee operational efficiency and quality of clinic services across multiple sites.
  • Supervise Clinic Managers and related clinic staff including front desk and medical assistants.
  • Lead initiatives to improve quality outcomes and enhance clinic operations for staff and patient experiences.
  • Manage key systems for scheduling, clinic flow, and referral tracking to ensure seamless operations.
  • Contribute to achieving and maintaining Patient Centered Medical Home (PCMH) recognition.
  • Facilitate process improvements in patient access and clinic flow, emphasizing population-based quality improvement.
  • Drive enhancements in patient experience metrics.

Benefits

  • Indefinite duration of employment.
  • Monday to Friday schedule from 8:00 AM to 5:00 PM with potential for additional hours as needed.
  • Opportunity to work in a leadership role impacting community health services.
  • Engagement in continuous quality improvement initiatives.
Full Job Description
General Information

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Work Location: Venice, CA, USA

Onsite or Remote

Fully On-Site

Work Schedule

Monday-Friday, 8:00am-5:00pm; including additional hours based on operational need

Posted Date

07/30/2026

Salary Range: $108900 - 241500 Annually

Employment Type

2 - Staff: Career

Duration

Indefinite

Job #

31798

Primary Duties and Responsibilities

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Take on a key leadership role with our Venice Family Clinic as a Director of Clinical Operations. The Director of Clinical Operations is responsible for ensuring successful day-to-day clinical operations and delivery of clinical services across the sites of Venice Family Clinic.

Key Responsibilities include:

  • Overseeing the operational efficiency and quality of clinic services at all assigned clinic sites, including direct supervision of Clinic Managers.
  • Oversees functions including front desk, medical assistants, medical records, and specialty department staff.
  • Lead efforts to improve quality outcomes and clinic operations in a way that contributes to an enhanced experience for staff and patients.
  • Oversee the functioning of key systems vital to clinic operations, including: efficient systems for scheduling; management of clinic flow; referral tracking and panel management.
  • Play a central role in the clinic's goal to achieve and maintain Patient Centered Medical Home (PCMH) recognition and optimizing electronic health records (EHR) and other Health Information Technology.
  • Leads and facilitates key process improvements in patient access measures, clinic flow, population based quality improvement, and patient experience.


Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is $105,700.00 - $234,500.00 Annual. The budgeted salary range that the University reasonably expects to pay for this position is about $105,700.00-$145,000.00 Annual.

Job Qualifications

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Required:

  • Bachelor's degree in Public Health, Healthcare Administration, Business, or a related field required (equivalent combination of relevant work experience will be considered).
  • 3-5 years of progressively responsible experience in program coordination, project management, or site operations within community-based health or social service settings.
  • Management or supervisory experience in a healthcare or medical setting.
  • Experience overseeing outreach, prevention, or mobile care teams.
  • Familiarity with quality and process improvement methodology, such as Lean.
  • Ability to use MS Office programs, including MS Word, Excel and Outlook.
  • Working knowledge of federal and state regulations that impact clinic operations, including HIPAA, Title 22, Medi-Cal, and HRSA.
  • Effective problem solving and ability to analyze and use data for decision making.
  • Ability to accurately and efficiently use Health Information Technology (HIT) Systems, including running reports.
  • Ability to embrace, manage diversity and build and maintain successful teams.
  • Ability to effectively interact with people and develop positive relationships while being tactful, respectful, and direct in communication.
  • Ability to work flexible and extended hours and travel between sites as needed.


Preferred:

  • Master's degree in Public Health, Healthcare Administration, Business, or a related field.
  • Multisite supervisory experience.
  • Bilingual English/Spanish written and verbal fluency.


As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

Current/former UC employees are subject to a personnel file review.

About UCLA Health

UCLA Health is a world-renowned academic medical center located in Los Angeles, California. It comprises four hospitals, including Ronald Reagan UCLA Medical Center, and more than 200 primary and specialty care clinics. UCLA Health is affiliated with the David Geffen School of Medicine at UCLA and is consistently ranked among the top hospitals in the United States. The health system employs over 20,000 people and serves as a major center for patient care, medical education, and research.
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