This is a remote home-based position. Any US based location is acceptable for this role. The Account Manager (AM) is responsible for day-to-day sales operations for LGC Clinical Diagnostics Division within an assigned territory. The AM will drive sales growth and long-term business relationships with end-user accounts for our diagnostic and genomics product lines. Key Responsibilities • Develop consultative relationships with new and existing account base for all products. • Achieves assigned monthly, quarterly, and annual sales goals. • Maintain detailed understanding of all products and their relevance and application in the Clinical Laboratory space. • Coordinates sales effort with marketing, sales management, customer service, accounting, logistics and technical support groups. • Proactively assesses, clarifies, and validates customer needs on an ongoing basis. • Update and maintain current Customer Relations Management database. • Continue education on product advantages to ensure customer loyalty. • Completes strategic customer account plans that meet company standards. • Develops him/herself to be the trusted advisor to our customers. • Maintains high customer satisfaction that meets company standards. • Completes required training and development objectives within the assigned period. • Attend tradeshows in or out of assigned territory as requested. Qualifications Knowledge, Experience and Technical Skills • Exhibit an understanding of the importance of customer retention, continuous improvement, maintaining high standards of performance, partnership and attention to detail. • Solid understanding of Clinical Laboratory testing including supporting technology • Be a champion of meeting both internal and external customer needs • Support an environment which promotes positive communication and respect. • Excellent written, verbal communication, and presentation skills • Must have a proven track record of meeting tight deadlines, working independently, and being diligent, meticulous, and resourceful in solving problems. • A standout colleague who excels in collaborative team settings • Ability to work in a fast-paced and challenging environment, with multiple and changing priorities while maintaining strong focus on execution and results • Excellent follow-through ability is a must • Strong interpersonal and teamwork skills with an ability to communicate at all levels of an organization both internally and externally • Must be a continuous learner, always seeking opportunities to improve the efficacy of processes and tactics Education and/or Experience • BA/BS degree in Clinical Laboratory Science/Medical Technology, Chemistry, Business, or related field • 3 - 5 Years Direct Technical Sales experience in (Clinical Diagnostic Laboratory experience preferred) • CRM Experience preferred (Salesforce.com preferred) • Proficient in Microsoft Word and Excel Additional Information