We currently have an opportunity for a Claim Consultant to join our Surety team based in our Chicago, IL; New York City, NY; Boston, MA; Morristown, NJ or Blue Bell, PA office on a hybrid schedule. Surety is a specialized area of the insurance industry that provides financial guarantees to ensure obligations are met. At its core, Surety helps businesses and organizations build trust and maintain compliance. This role is on our Surety team, which is designed for construction and infrastructure projects, these bonds guarantee that contractors will fulfill their contractual obligations. Common examples include supply/install bonds, performance bonds, and payment bonds. This position is responsible for handling and resolving complex, highly specialized claims through investigation, evaluation and disposition. Independently operates within very broad company guidelines and very high authority levels in the settlement of claims. Makes appropriate recommendations to management on coverage and settlement of claims. Reviews and processes highly complex large loss claims or specialized claims that generally settle over $200,000 often involving litigation. Supports business partner through communication and education about specific claims. Some of the Claim Consultant responsibilities include but are not limited to:
- Makes timely and appropriate contacts and completes appropriate level of investigation to make determination of coverage, liability and damages for very complex and specialized claims.
- Determines coverage, drafts coverage correspondence, responds to coverage questions raised by insureds and others.
- Determines exposure, establishes adequate reserves and makes timely adjustments as required.
- Selects, assigns and directs activities of internal and external resources as required; including independent adjusters, appraisers and attorneys. Identifies questionable claims and consults with SIU for further direction as appropriate.
- Determines settlement value of the loss and negotiates proper settlement of claims within authority. Provides recommendations for settlement and disposition of claims exceeding authority level.
- Documents clearly and concisely all relevant activity on assigned files and makes recommendations for additional activity as appropriate.
- Communicates as needed with underwriting business partners regarding claims trends and legal climate. Provides expertise and insight as requested relative to needed coverage changes or enhancements.
- Maintains a strong professional knowledge of regulatory and legal environments and applies this information effectively.
- Stays abreast of state license requirements and participates in continuing education as required.
- Will coach or train less experienced claim representatives.
- Develops and leads technical training and provides guidance to other departments within the organization, as needed.
The expertise you bring- Juris Doctorate
- Bachelor's degree with extensive Surety experience may be considered at an Examiner Level
- 7-10 years of progressively more complex, specialized claims handling experience.
- Desired Experience working with Payment Performance Bonds
Our salary ranges are determined by many factors including location, role, experience, and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires, but your recruiter will share more specific compensation information with you during the hiring process. The typical base salary range for this position is: $123,000 - $163,000, based on the factors aforementioned. For candidates located in San Francisco, CA; Washington DC; our Massachusetts based offices and the New York City metro area, the base salary range is $143,000 - $167,000. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include:
- Comprehensive medical, dental and vision insurance with no waiting period
- Competitive paid time off programs
- 401(k) savings and annual contributions of up to 12% of annual salary
- Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits
This position will remain posted until a final candidate is selected. Once the role is filled, this job posting will be removed.
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