Summary

The Criminal Division is seeking an experienced IT leader to serve as the Chief Information Officer (Director, Information Technology Management). This position reports directly to the Executive Officer and will lead and supervise all enterprise-wide IT operations for the Division through managers over critical portfolios such as cybersecurity, development, litigation support, and records management.

Duties

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As Chief Information Officer, responsibilities will include:

• Overseeing all Information Technology Management (ITM) functions for the Division, including leadership of IT customer support, enterprise architecture, application development, analytics, project management, infrastructure engineering, and cybersecurity operations.
• Establishing guidelines and performance expectations for staff members and formally evaluating performance; providing continuous feedback to ensure high-quality service delivery.
• Planning and developing long-range objectives and milestones for substantive mission-oriented IT projects and programs, including enterprise applications, infrastructure upgrades, cloud and data platform evolution, and multiyear development efforts.
• Integrating aspects of configuration management, enterprise architecture, infrastructure design, and systems integration into IT project plans.
• Leading development, revision, and enforcement of IT policies, standards, governance frameworks, and compliance mechanisms, including enterprise AI governance aligned with DOJ requirements.
• Directing enterprise architecture strategy and development, including the Division's strategic architecture policies and system modernization initiatives.
• Managing acquisitions and resource allocations to ensure the successful development of approved enterprise architecture designs, enterprise applications, and the maintenance and enhancement of existing systems.
• Ensuring high-quality IT customer support by overseeing Service Desk operations and driving continuous improvement in technical assistance for CRM's user community.

Requirements

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Conditions of employment

• You must be a U.S. Citizen to qualify for this position.
• You must complete the online questionnaire and additional assessment(s).
• You must undergo a pre-employment security investigation.
• Selective Service Registration is required, as applicable.
• You must meet all qualification requirements by the closing date of this announcement.
• You must meet status eligibility for this announcement.
• Direct Deposit: All federal employees are required to have federal salary payments made by direct deposit to a financial institution of their choosing.
• This position has supervisory responsibilities. A one-year supervisory probationary period is required upon selection. This may be waived if you have already successfully completed the supervisory probationary period.
• A one-year probationary period may be required.

Qualifications

To qualify for the GS-15 level, applicants must have one year of specialized experience at, or equivalent to, the GS-14 grade level. Examples of specialized experience include: directing enterprise-scale IT programs involving the planning, development, integration, and modernization of major systems or services across a dispersed workforce; leading enterprise architecture, systems engineering or development, cybersecurity, or infrastructure at a strategic level; managing major IT acquisitions such as negotiating complex technical requirements and ensuring performance and deliverables; and driving policy, governance, and modernization decisions that shape organizational-wide technology outcomes.

In addition to specialized experience, applicants must also demonstrate proficiency in the following competencies:

1. Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
2. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
4. Information Management: Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
5. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations
6. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
7. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
8. Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
9. Technical Competence: Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration by the closing date of this announcement.

Education

There is no education requirement for this position.

Additional information

ELIGIBILITY: You are eligible under merit promotion procedures, if you meet one of the following criteria:

• Federal employees currently serving on career or career-conditional appointments in the competitive service;
• Former federal employees with reinstatement eligibility based on previous career or career-conditional appointments in the competitive service. For more information see https://www.opm.gov/job-seekers/reinstatement/;
• Displaced federal employees requesting special priority selection consideration under the Career Transition Assistance Plan (CTAP) and the Interagency Career Transition Assistance Program (ICTAP);
• Veterans with Veterans' Preference or veterans who have been separated under honorable conditions after three years or more of active continuous service (Veterans Employment Opportunities Act);
• Individuals with disabilities - For more information and proof required see https://help.usajobs.gov/working-in-government/unique-hiring-paths/individuals-with-disabilities; or
• Any other individuals eligible for a non-competitive appointment, including former Peace Corps and AmeriCorps VISTA volunteers, Boren Scholars, Fulbright Scholars, military spouses, etc.

Additional selections may be made from this vacancy announcement to fill vacancies that occur subsequent to this announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.