What you'll be doing

As a member of CIBC's team, the Business Systems Analyst is responsible for formulating system scope and objectives, validating developed requirements, testing, training, and implementing applications and providing end-user support. The role performs technical depth and breadth tasks, validating and documenting business requirements for assigned projects to maximize operational efficiency and ensure project control procedures and policies are executed. The Business Systems Analyst determines project methods and approaches, providing business support relative to developing, analyzing, and identifying process changes or system enhancements. The role uses judgment and autonomy on daily tasks, providing operational support for projects after implementation, including problem resolution and recommendations to ensure ongoing success. The role proactively addresses problems within the scope of responsibility and identifies areas for possible improvements.

At CIBC, we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed during your interview.

How you'll succeed

• Understanding and Documenting Requirements - Work closely with business partners to gather complex business requirements and facilitate solution design discussions to ensure you meet project needs. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.
• Solution Design - Build client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.
• Leading and Mentoring - Support end-to-end project implementation as a subject matter expert and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.

Who you are

• You have 3+ years of Business Systems Analyst experience (i.e., writing user stories, creating and updating systems Use Cases, etc.). You have strong experience in SQL Queries and Data mapping. You also have experience in financial estimates. It is considered an asset if you have experience in CIBC's Enterprise Data Hub.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it's the right thing to do.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

Job Location
Toronto-81 Bay, 15th Floor

Employment Type
Regular

Weekly Hours
37.5

Skills
Analytical Thinking, Application Testing, Business Requirements, Business Systems Analysis, IT Process Improvement, Operational Efficiency, Operations Support