OpenAI

Business Operations Manager, Business Marketing

OpenAI$110K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in business operations, strategic finance, FP&A, marketing operations, or business analytics in a fast-moving organization, preferably B2B.
  • Hands-on experience managing large budgets, including forecasts, purchase orders, and invoices.
  • Strong analytical skills with a passion for finding insights in complex data sets.
  • Understanding of purchasing, contracts, and vendor management processes.
  • Excellent communication skills, capable of building trust and alignment across various departments.
  • Innovative mindset focused on using AI to streamline operational tasks.

Responsibilities

  • Own daily budget administration, including allocations, forecasts, and reconciliation.
  • Collaborate with Business Marketing and Strategic Finance to implement allocation decisions and prepare budget scenarios.
  • Work alongside marketing leaders to track and manage campaign and event expenditures.
  • Handle the complete lifecycle of purchasing and contracts with all stakeholders involved.
  • Maintain a comprehensive global view of spend, identifying discrepancies and escalating issues promptly.
  • Create models and dashboards that link financial investments to business objectives.
  • Partner with Data Science to enhance understanding of ROI and improve budget management practices.

Benefits

  • Dynamic work environment with a focus on collaboration.
  • Opportunity to drive impactful decision-making in marketing operations.
  • Exposure to cross-functional teams and global projects.
  • Focus on developing AI-enabled tools for budget management.
  • Chance to work closely with senior leadership and business stakeholders.
Full Job Description
About the Role

Business Marketing moves quickly, and this role sits close to the work. We're looking for an analytical, highly collaborative Business Operations Manager who can turn a complex marketing budget into better day-to-day decisions. You will partner with marketing leaders, Strategic Finance, Procurement, Data Science, agencies, and regional teams to plan and pace spend, manage commitments, answer urgent questions, and translate investment data into clear actions. This role is not for someone who prefers back-office operations. You will be embedded in the business, understand what teams are trying to achieve, and help them move faster with confidence.

You will run the operating rhythm for budget administration across a global, highly matrixed team: maintaining a trusted view of allocations, POs, contracts, actuals, forecasts, and risks; reconciling inputs across different marketing functions, regions, and shared services; and surfacing tradeoffs for leadership and Strategic Finance. You will also partner with Data Science to better connect spend to outcomes, lead useful ad hoc analysis, and build AI-enabled tools and workflows that take the friction out of budget management and make the information more timely, intuitive, and genuinely useful.

In this role, you will:
  • Own day-to-day budget administration across allocations, forecasts, commitments, purchase requests, purchase orders, invoices, accruals, actuals, and reconciliation.
  • Partner with Business Marketing leadership and Strategic Finance to operationalize allocation decisions, maintain forecasts, prepare scenarios, and surface tradeoffs.
  • Work side-by-side with marketing leaders across campaigns, events, agencies, contractors, regions, and shared services to plan, pace, track, and manage spend.
  • Manage the purchasing and contract lifecycle with Procurement, Finance, Legal, agencies, contractors, and vendors, including POs, SOWs, renewals, rate cards, and commitments.
  • Maintain a trusted global view of spend; reconcile conflicting inputs, identify variances, duplicate costs, timing differences, and at-risk spend, and escalate material issues early.
  • Build models, dashboards, and ad hoc analyses that connect investments to business goals and help leaders decide what to fund, reduce, defer, challenge, or escalate.
  • Partner with Data Science and Analytics to improve how Business Marketing understands ROI, effectiveness, and the relationship between spend and outcomes.


You might thrive in this role, if you:
  • Bring 4+ years of experience in business operations, strategic finance, FP&A, marketing operations, business analytics, consulting, or a related quantitative role in a fast-moving, matrixed organization; B2B business understanding preferred.
  • Strong hands-on experience with significant, at scale budgets, forecasts, purchase orders, commitments, accruals, invoices, and reconciliation.
  • Excellent analytical skills and genuine curiosity: you enjoy digging into messy data, answering ad hoc questions, and finding the business story behind the numbers.
  • Practical understanding of purchasing, contracts, agencies, vendors, and the operational details that keep spend moving responsibly.
  • Ability to communicate clearly, build trust with marketers and finance partners, and create alignment across different marketing functions, regions, and shared services without formal authority.
  • An AI-native builder mindset: you see a repetitive spreadsheet, approval, reconciliation, or reporting task and start thinking about how to make it simpler, faster, and more useful.

About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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