This position will be responsible for overseeing and assisting the General Manger and Senior Vice President of People Services in effectively managing and leading in the areas of recruitment & selection, performance management, succession planning, training, employee relations, employment retention, legislation, policies & procedures and health & safety. This role will also be responsible for leading and supporting Arlo Culture for all team members. This role will be a multi-property role supporting three (3) Manhattan Hotels.
RESPONSIBILITIES:- Uses judgment supported by human resource acumen and practical experience
- Leads the delivery of human resource policies, practices and programs.
- Oversee the recruitment and selection function for all hourly and some management positions.
- Ambassador for recruitment and retention strategy with Arlo Hotels; analyze and manage ATS program.
- Works directly with the Director of Learning and Development in the administration of the training and development program.
- Strategizes with leadership on various programs/trainings needed for continued growth of the team and overall experience. Cultural Training, Health and Safety Training all other related training programs
- Works with SVP of People Services to ensure all brand wide initiatives are executed and applied to Arlo NYC: Employee Relations & Recognition, Brand Employee Surveys, Events, EDI Initiatives.
- Works with Area Director of People Services and General Manager in any employee concerns; progressive discipline and general employee conduct. Applying all local and federal laws and strategy.
- Assisting in Management of Benefits and 401K Program with Prestige & SVP of People Services.
- Assists the Health and Safety Program: in compliance with applicable Health & Safety legislation laws, First Aid and spearheads Safety Committee.
- Assists in conducting regular wage/salary reviews and local surveys to ensure hotels are remaining competitive in the market.
- Provide guidance to management on needs within their department and team members in conjunction with Arlo brand standards.
- Assists managers in facilitation with specific training needs within their department.
- Assists Leadership team in maintaining an open door policy for all team members.
- Establishes and maintains confidential employee files, maintains accuracy and integrity
- With the Leadership Team champions the Employee Engagement Survey (EES) process, interprets the results, and supports the development and implementation of action plans.
- Brand Ambassador for Arlo Hotels and truly embodies and lives the Arlo Culture.
- Employee Relations- Leads in planning of employee events, recognition programs ( manager/team member program) annual seasonal events and celebratory moments for all team members.
- Work in conjunction with People Services team members from other Arlo properties to ensure that Arlo HR acumen is up to date and forward thinking in its approach.
- Ability to manage and have presence on property weekly to maintain relationships with all team members to support in progression and retention.
- Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Requirements:
- 5 + years' experience in Human Resources Manager capacity in hotel or related industry
- Multi-Property Experience an asset
- University/ College Bachelor's Degree
- Diploma or Certificate in Human Resources Management
- Service focused, understands the principles and processes required for providing exceptional, personal service in a timely manner
- Working knowledge of all human resources disciplines (benefits, compensation, training, recruitment, performance management, employee relations).
- Knowledge of and practical experience with relevant state/federal employment standards.
- Proven ability to build strong working relationships, internal and external to the organization
- Excellent communication and organizational skills.
Salary Range: $110,000 - $115,000 per annum
