Director of Events and Conference Services

Lewis University

$82K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in events and conference management.
  • Strong interpersonal and communication skills.
  • Knowledge of event planning principles and requirements.
  • Ability to make administrative decisions and judgments.
  • Experience with contractual terms and liabilities.
  • Exceptional organizational and time management skills.
  • Ability to work flexible hours, including evenings and weekends.

Responsibilities

  • Develop and execute sales strategies to meet revenue targets.
  • Direct overall vision and leadership for Meetings, Events, and Conferences.
  • Create and implement strategic plans to increase revenue through events.
  • Oversee the MEC department's operational policies and procedures.
  • Lead and supervise Meetings, Events, and Conferences staff.
  • Foster relationships with campus partners and clients to enhance collaboration.
  • Implement feedback systems for improving customer satisfaction in events.

Benefits

  • Full-time position with flexible scheduling.
  • Collaborative work environment with internal partners.
  • Opportunity to develop and enhance event planning skills.
  • Engagement in community-focused events and initiatives.
Full Job Description
PAF/Position Details

Position Details

Position Title
Director of Events and Conference Services

Position Status
Full-Time

Budget Summary

Base Pay
$82,407

Position Summary Information

Job Description Summary

Under the direction of, and reporting to the Chief Operating Officer,the Director of Event Sales and Partnerships is responsible to develop and execute sales strategies to achieve revenue targets. The Director will drive revenue by prospecting and fostering relationships with both internal constituents and external clients. The Director is responsible to provide oversight to the Meetings, Events and Conferences (MEC) department through the development and execution of a comprehensive operational plan for both internal and external customers.

Additionally, the Director is responsible for the overall vision, leadership and direction of the department, and MEC employees.

Responsibilities

Responsible to model the University Mission through dedicated job performance, service excellence to constituencies, respectful collaboration and active support of the University's Mission and Catholic and Lasallian higher education.

-The Executive Director is responsible for the overall vision, leadership and direction for the development and execution of all internal and external meetings, events and conferences.
-Develops and manages a strategic plan for MEC including increasing revenue to the University through rentals and events.
-Creates and manages processes, policies and procedures for the University's Meetings, Events and Conferences including but not limited to contracts, fees, booking processes, and communications.
-Using a mission-focused approach, oversee all events taking place through the MEC protocol and planning process.
-Directly supervise and provide leadership to the Meetings, Events and Conferences staff.
-Update and develop operational policies and procedures.
-Respond to any immediate production requests or concerns, and successfully resolve client complaints or concerns.
-Assess processes and data to evaluate events planned.
-Make recommendations and assist in the implementation of changes for continuous improvement.
-Foster purposeful positive relationships with campus partners, clients and vendors.
-Develop internal and event survey systems as a means to achieve high customer satisfaction with internal and external events.
-Demonstrate various supervisory methods and practices including: training, coaching, staff development and overall motivation of the full MEC department.
-Exhibit exceptional event planning skills and experience to include: contract negotiations, space usage, catering, logistics, vendor relations, problem solving/trouble-shooting, strong communication and relationship building.
-Spearhead strategic meetings with internal partners and all pertinent campus service providers, following up on issues/concerns, working to resolve problems and develop improved processes and procedures for future meetings, events and conferences.
-Collaborate with the MEC staff to ensure the annual revenue goal of MEC is met or exceeded on an annual basis.
-Work with Marketing to develop external marketing plan for facility usage to drive revenue to the University.

Minimum Qualifications

Prior related experience in events and conferences is required. Experience with contractual terms, restrictions and liabilities, is required. Ability to make administrative/procedural decisions and judgments. Strong interpersonal and communication skills required. Ability to work effectively with a wide range of constituencies. Knowledge and understanding of meeting and event planning principles, requirements, procedures, and available resources. Highly skilled in organizing resources and establishing priorities, facilities, technology and equipment. Ability to perform complex tasks and to prioritize multiple projects. Ability to use independent judgment and to manage and impart information to a range of clientele. Strong service orientation. Exceptional organization/time management skills. Good problem solving skills. Approachable and cooperative. Dependability and strong follow through on tasks. Ability to work both independently and as part of a team. Must be willing to work with flexible schedules involving evening, weekend and holiday hours.

Preferred Qualifications

Essential Duties

Work hours

Full-time; must be willing to work with flexible schedules involving evening, weekend and holiday hours.

Posting Detail Information

Posting Number
S01784

Posting Date
05/20/2026

Closing Date

Open Until Filled
No

Special Instructions Summary

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