ANALYST IV - INFORMATION TECHNOLOGYPRIMARY RESPONSIBILITIES FOR THE ANALYST IV - INFORMATION TECHNOLOGY- Provides an advanced capability in one or more areas of infrastructure management and support or project management.
- Researches, evaluates, designs, develops, installs, and maintains technology solutions (hardware and software) for the corporate infrastructure using advanced development and system support skill set.
- Demonstrates sound business, technical and fiscal judgment on behalf of the department and company to recommend and implement solutions to complex infrastructure issues.
- Manages the physical delivery and ongoing support of complex products/services, applications, network systems and overall solutions.
- Provides technical leadership in the performance of complex systems upgrades, workstation setups and server configurations.
- Maintains software and hardware inventories.
- Assists less experienced Analysts with non-standard requests.
- Career may advance along a more technical track (e.g. as a network specialist) or in the area of project management.
- Complexity of assignments and level of supervision is commensurate with the position level and years of experience.
- Performs all other duties and special projects as assigned.
REQUIRED FOR THE ANALYST IV - INFORMATION TECHNOLOGY- Associate's degree required. Bachelor's degree preferred.
- Ten to fifteen years of related experience.
- Business/Functional Expertise: Interprets internal/external business issues and recommends best practices in own function. Has developed depth and breadth of expertise in own function.
- Project Management: Effectively manages projects or teams, including coordination of resources outside of own area. Forecasts and plans resource requirements for projects or teams.
- Financial Management: Monitors and controls costs for own work and may manage costs/budgets for large projects or areas.
- Broad knowledge of Carpenter IT systems and business.
- Knowledge of relevant infrastructure technologies including but not limited to:
- Mainframe operating systems and software
- Storage hardware and software
- Network hardware, software, and cabling
- Network Services - voice and data
- PC and server hardware and operating systems
- Problem Solving: Solves complex problems; takes a broad perspective to identify innovative solutions.
- Customer Focus: Anticipates customer needs; assesses requirements and identifies new solutions.
- Decision Making: Leads others to resolve complex problems in non-standard situations and develop creative solutions.
- Interpersonal and leadership skills.
- Communication skills, written and verbal.
- Ability to execute project plans and achieve goals.
- Project management experience.
- Proven ability to make difficult and timely decisions.
- Open and candid communications style; willingness to dissent and encourage dissent prior to final decision making.
- Ability to lead others and to effectively manage team performance.
- Ability to train and develop other professionals.
- High responsiveness to customer requests.
- Ability to organize and prioritize tasks and make appropriate technical and business decisions.
- The ability to be a team player; routinely influences and leads business improvement efforts.
- Stay abreast of new technology.
Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.
