Title: AI Automation Engineer

Reports to: CIO (Chief Information Officer)

Classification: Exempt

Workstyle: Hybrid; 3 days in office

Location: Atlanta, GA

Salary: $110k - $120k

(Please note that this role is not eligible for sponsorship or relocation assistance.)

Job Summary:

The AI Automation Engineer is a hands-on individual contributor responsible for designing and implementing automation and AI-assisted solutions that improve operational efficiency across the business.

This role focuses on executing against a prioritized roadmap developed in partnership with the CIO, targeting high-impact workflows where automation can reduce manual effort, improve speed, and support scalable growth.

This is a builder role, not a leadership or strategy-only position. Success is measured by delivered solutions, adoption by teams, and measurable efficiency gains.

Duties and Responsibilities:

Automation & Solution Development

• Design and implement automation solutions for repeatable, high-volume workflows (e.g., onboarding, campaign execution, reporting, support processes)
• Build AI-assisted workflows using appropriate tools (e.g., Zapier, Make, n8n, APIs, LLM-based tools)
• Incorporate human review checkpoints where accuracy and quality are critical
• Focus on practical, maintainable solutions rather than overly complex designs

Workflow Optimization

• Assess targeted business processes identified by leadership to identify inefficiencies and automation opportunities
• Translate business needs into technical solutions that improve speed, accuracy, and scalability
• Deliver measurable improvements in time savings and process efficiency

Roadmap Execution

• Partner with the CIO to co-develop and execute a prioritized automation roadmap
• Contribute to prioritization based on ROI, effort, and risk
• Provide input on tools, systems, and opportunities for continuous improvement

Cross-Functional Collaboration

• Work with teams across Sales, Marketing, Client Services, and Operations to understand workflow challenges
• Build solutions in collaboration with stakeholders to ensure usability and adoption
• Support teams in integrating automation into their day-to-day work

AI Enablement & Support

• Support rollout of AI tools to targeted users and teams based on business need
• Develop simple, role-specific guidance for tool usage
• Monitor adoption and gather feedback to improve solutions over time

Tool & Process Optimization

• Evaluate current tools and identify opportunities to improve efficiency or reduce waste
• Recommend solutions based on cost, impact, and ease of implementation
• Prioritize simplicity and speed-to-value over over-engineering

General

• Perform additional duties as assigned based on business needs
• This role operates within Extu's existing systems, security standards, and governance frameworks

Job Specifications (Required Skills)

Experience:

• 3-5+ years in technical, engineering, or operations-related roles
• Hands-on experience building automation or AI-enabled workflows in a business environment
• Demonstrated ability to deliver working solutions used by internal teams

Technical Skills:

• Experience with automation tools (e.g., Zapier, Make, n8n)
• Familiarity with APIs, system integrations, and workflow design
• Exposure to AI tools such as LLMs or copilots (OpenAI, Anthropic, etc.)
• Understanding of data handling, system access, and basic security considerations

Core Competencies:

• Strong problem-solving skills with a focus on practical execution
• Ability to translate business needs into technical solutions
• Strong communication and collaboration skills across technical and non-technical teams
• Ability to manage multiple priorities and deliver results in a fast-paced environment

Preferred Skills (Non-Essential):

• Experience in SaaS, B2B, or digital services environments
• Exposure to process improvement or workflow optimization initiatives
• Experience supporting adoption of new tools or systems within teams

Physical Requirements:

• Ability to remain in a stationary position for extended periods while working on a computer
• Ability to move within the office environment as needed
• Ability to communicate effectively via phone, video, and in-person meetings

Working Conditions:

• Hybrid work environment (home and office)
• Standard office setting with collaborative team interaction

What we bring to the table:

We believe work should work for you. Here's how we show up for our team:

• Robust Health Coverage
• Employer-paid short-term disability and life insurance
• Flexible PTO program
• Hybrid work flexibility
• Access to LinkedIn Learning and professional development opportunities
• Employee recognition and rewards programs
• Volunteer opportunities and community involvement

Join us and be part of a team that brings energy, creativity, and purpose to every day. You'll grow your skills, shape meaningful results, and have fun doing it!