Full Job Description
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Job Category
Program & Project Management
Job Details
We are seeking an AI Delivery Lead who is passionate about transforming how teams work through AI-powered delivery practices. This hands-on role focuses on enabling individual teams and small engagements to adopt AI tools, optimize their workflows, and drive measurable improvements in delivery speed and quality. The ideal candidate combines technical depth, coaching ability, and change management skills to guide teams through the transition to AI-native ways of working. You will work closely with product managers, engineers, designers, and other stakeholders to embed AI into daily operations, experiment with new tools, and turn insights into action.
Champion AI-Enabled Delivery
Drive the adoption of AI tools and agents within assigned teams, helping them integrate AI into their daily workflows
Coach teams on AI-assisted development practices, including prompt engineering, AI pair programming, and automated testing
Foster a culture of experimentation and continuous improvement by providing guidance and guardrails for new AI tools
Optimize Team Performance with Data
Track and analyze delivery metrics to identify bottlenecks and opportunities for AI-driven improvement
Turn data into actionable insights, working with teams to implement changes that improve velocity, quality, and collaboration
Build lightweight telemetry and dashboards to make performance visible and drive accountability
Hands-On Problem Solving
Work directly with teams to remove impediments and address delivery challenges using AI capabilities
Form hypotheses and drive experiments to test new AI-enabled workflows and practices
Apply critical thinking over legacy best practices, helping teams discover what works in their specific context
Enable Teams Through Change
Guide teams through the transition to AI-powered delivery models, addressing resistance and building confidence
Facilitate workshops, training sessions, and demos to build AI literacy and adoption
Partner with Product and Engineering leads to understand team dynamics and identify opportunities for improvement
Drive Continuous Improvement
Proactively identify systemic issues that impact team performance and drive solutions
Support the implementation of AI-PDLC and AI-SDLC practices within assigned scope
Champion experimentation with new AI tools, methodologies, and ways of working
Scope: Operates within a single engagement or small group of teams (~10-12 teams). Focuses on tactical execution of AI delivery initiatives and direct team enablement.
Independence: Works with guidance from senior AI Delivery Leads or Directors. Receives direction on new initiatives but is expected to execute independently. Owns specific team-level outcomes and metrics, with regular check-ins for alignment and support.
Complexity & Influence
Complexity: Addresses team-level challenges and workflow optimization. Applies AI tools to solve concrete delivery problems. Supports teams in understanding and adopting new practices, with a focus on hands-on enablement rather than strategic design.
Influence: Influences team dynamics, behaviors, and performance within assigned scope. Helps teams adopt effective use of AI tools and processes. Builds credibility through demonstration and results rather than positional authority.
Leadership:
Demonstrates urgency and bias for action in identifying and addressing team impediments
Leads by example, modeling AI-enabled workflows and technical excellence
Mentors individual contributors and helps them develop AI proficiency
Facilitates cross-team collaboration and knowledge sharing
Collaboration:
Partners closely with Product and Engineering leads to understand team operations and priorities
Works with other AI Delivery Leads to share learnings and scale best practices
Engages stakeholders across functions (UX, CX, TPM) to drive end-to-end improvements
Required:
AI/Agile/Change Transformation Skills
5-7 years of experience in technical product management, engineering, or delivery roles
Demonstrated experience with AI tools and frameworks (LLMs, prompt engineering, context engineering, AI-assisted development)
Deep understanding of modern software development practices (CI/CD, version control, automated testing, observability)
Working knowledge of Agile frameworks (Scrum, Kanban) with willingness to adapt and experiment
Data-driven mindset with ability to set measurable goals and interpret results
Strong verbal and written communication skills, including facilitation, training, and stakeholder management
Proven ability to coach and influence delivery teams
A related technical degree required
Technical Skills:
Proficiency in at least one programming language (Java, Python, JavaScript, Go, etc.)
Familiarity with AI development tools (Claude Code, GitHub Copilot, or similar)
Understanding of software delivery metrics and analytics
Experience with collaboration tools (Slack, Jira/GUS, Git, etc.)
Preferred:
Professional experience as a software engineer, product manager, or Agile coach
Experience with generative AI, agent-based frameworks, and prompt engineering
Understanding of system thinking and organizational design principles
Experience driving adoption of new tools or practices through advocacy and training
In office expectations are 36 days/a quarter to support customers and/or collaborate with their teams.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $123,100 - $186,300 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.