EXL Service

AI Architect

EXL Service$140K — $160K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Graduate in Computer Science
  • 8+ years of experience in data engineering or a related field
  • Hands-on experience with Semantic Kernel and Microsoft Agent Framework
  • Proficient in Python and Django for API preservation
  • Experience with Azure AI Services and RAG for AI implementations

Responsibilities

  • Integrate tools and connectors using Model Context Protocol
  • Deploy microservices on OpenShift with containerization techniques
  • Implement observability with Arize Phoenix and OpenTelemetry
  • Utilize GitHub for PR-based workflows and security remediation
  • Manage caching and session states with Redis Enterprise and Azure APIM

Benefits

  • Opportunity for professional development and training
  • Collaborative work environment focused on innovation
  • Exposure to cutting-edge technologies
  • Flexible work arrangements
  • Comprehensive health and wellness programs
Full Job Description
Job Description

Must-Have Skills
  • Semantic Kernel + Microsoft Agent Framework - hands-on experience refactoring SK plugins, planners, function calling, and memory to Agent Framework agents/workflows (this is the critical, hardest-to-source skill)
  • Python / Django - to rebuild the orchestration layer without breaking existing API contracts, RBAC, and permissions
  • Azure AI Services / RAG - Azure AI Search (hybrid retrieval, semantic ranking), Azure OpenAI (inference + embeddings), preserving retrieval, reranking, prompt assembly, and citation paths.


Responsibilities

High-Priority Skills
  • Model Context Protocol (MCP) - for tool/connector integration and the Intelligence Layer channel
  • OpenShift / containerization - to deploy migrated microservices on OCP
  • Observability & Evaluation - Arize Phoenix + OpenTelemetry instrumentation, agent/agentic-system registration, and RAG quality/eval validation to confirm parity
  • GitHub / CI-CD / DevSecOps - PR-based workflows and vulnerability remediation
  • Medium-Priority Skills
  • Redis Enterprise (caching/session state) and Azure APIM (gateway, rate limiting).


Qualifications

Graduate in Computer Science. 8+ years of experience in data engineering or related field.

Base Compensation Range: $140,000- $160,000

The posted range is the hiring range for this role - a subset of the broader range available to employees over time - and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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