Account Manager - SMB

Connecteam

$140K — $160K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-2 years of experience in a SaaS Account Manager/Account Executive role required.
  • Energetic, positive demeanor is essential.
  • Proven track record of exceeding sales quotas.
  • Excellent relationship-building skills across all organizational levels.
  • Ability to work independently and learn new skills quickly.
  • Must be a strong communicator and collaborator.
  • Capable of managing stress and multitasking in a dynamic environment.

Responsibilities

  • Identify upselling and cross-selling opportunities with current clients.
  • Own the entire sales cycle and manage your account pipeline.
  • Become an expert on the product offerings.
  • Analyze customer data to discover areas for growth.
  • Serve as a representative of the company, emphasizing customer service excellence.
  • Coordinate with SDR and CSM teams for optimal customer experience.
  • Gather customer feedback to influence product development.
  • Handle multiple projects in a fast-paced setting.

Benefits

  • Comprehensive medical coverage.
  • Diverse insurance plan options.
  • 401K retirement savings plan.
  • Paid time off for vacation and sick leave.
Full Job Description
Responsibilities:
  • Identify and execute upselling and cross-selling opportunities with existing customers.
  • The Account Manager position is a quota-carrying position; you will own the full sales cycle, managing your own account pipeline and contributing to the team's pipeline.
  • Becoming a product expert
  • Analyze customer data to identify expansion opportunities.
  • Be the face of the company - Connecteam is known for our outstanding customer service and approach
  • Collaborate with SDR and CSM teams to ensure a seamless customer experience.
  • Influence the product based on customers' demands and needs
  • Manage multiple tasks and projects in a fast-paced and high-pressure environment.
  • Initiative, independence and ownership

Requirements:
  • 1-2 years of experience as an Account Manager/Account Executive at a SaaS company - MUST
  • Energetic, positive, and motivated - MUST
  • Strong record of closing deals and over-achieving monthly quotas
  • Strong customer relationship skills and the ability to interact with individuals at all levels in an organization.
  • Ability for self-learning and highly independent
  • Strong team player with excellent communication and collaboration skills.
  • Ability to thrive in a high-pressure and busy work environment.
  • Working remotely from 9:00 AM to 6 PM Monday-Friday.

What We Offer:
  • Medical coverage.
  • Insurance plan.
  • 401K
  • Paid time off for vacation, sick days.

Compensation range:
  • OTE: $140K-$160K

If you are passionate about selling, driving growth and have the required experience and skills, we would love to hear from you!

#LI-Remote

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