Account Manager - SMB

Connecteam

$140K — $160K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-2 years of experience as an Account Manager/Account Executive at a SaaS company is required.
  • Energetic, positive, and motivated personality is essential.
  • Proven track record of closing deals and exceeding quotas.
  • Strong customer relationship skills for interacting across all organization levels.
  • Self-directed learner with high independence.
  • Excellent communication skills and team collaboration are crucial.
  • Ability to thrive in high-pressure, busy work environments.

Responsibilities

  • Identify and execute upselling and cross-selling opportunities with existing customers.
  • Own the full sales cycle, managing your own account pipeline and contributing to the team's pipeline.
  • Become a product expert to effectively assist customers.
  • Analyze customer data to identify opportunities for expansion.
  • Serve as the primary company representative, promoting excellent customer service.
  • Collaborate with SDR and CSM teams for a seamless customer experience.
  • Influence product development based on customer needs and feedback.
  • Manage multiple tasks and projects in a fast-paced and high-pressure environment.

Benefits

  • Medical coverage included.
  • Comprehensive insurance plan offered.
  • 401K retirement plan available.
  • Paid time off for vacations and sick days provided.
Full Job Description
Responsibilities:
  • Identify and execute upselling and cross-selling opportunities with existing customers.
  • The Account Manager position is a quota-carrying position; you will own the full sales cycle, managing your own account pipeline and contributing to the team's pipeline.
  • Becoming a product expert
  • Analyze customer data to identify expansion opportunities.
  • Be the face of the company - Connecteam is known for our outstanding customer service and approach
  • Collaborate with SDR and CSM teams to ensure a seamless customer experience.
  • Influence the product based on customers' demands and needs
  • Manage multiple tasks and projects in a fast-paced and high-pressure environment.
  • Initiative, independence and ownership

Requirements:
  • 1-2 years of experience as an Account Manager/Account Executive at a SaaS company - MUST
  • Energetic, positive, and motivated - MUST
  • Strong record of closing deals and over-achieving monthly quotas
  • Strong customer relationship skills and the ability to interact with individuals at all levels in an organization.
  • Ability for self-learning and highly independent
  • Strong team player with excellent communication and collaboration skills.
  • Ability to thrive in a high-pressure and busy work environment.
  • Working remotely from 9:00 AM to 6 PM Monday-Friday.

What We Offer:
  • Medical coverage.
  • Insurance plan.
  • 401K
  • Paid time off for vacation, sick days.

Compensation range:
  • OTE: $140K-$160K

If you are passionate about selling, driving growth and have the required experience and skills, we would love to hear from you!

#LI-Remote

Similar Jobs

More Jobs at Connecteam

More Business Services Jobs

Find similar Account Manager - SMB jobs: