Microsoft

Account Manager

Microsoft • $106K — $203K *
Austin, TX 78745In-Person
Consumer Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • MBA in Sales, Marketing, or related field with 4+ years of experience in digital advertising, or equivalent experience.
  • Bachelor's degree in Sales, Marketing, or related field with 6+ years of experience in digital advertising, or equivalent experience.
  • 8+ years relevant work experience in sales, advertising, or marketing focused on digital advertising is also acceptable.
  • Proven experience working with digital marketing strategies and performance solutions.
  • Exceptional interpersonal communication and negotiation skills.

Responsibilities

  • Develop and execute Microsoft Advertising account plans in collaboration with internal teams.
  • Identify client business drivers and optimize advertising strategies for improved performance.
  • Engage with Digital Marketing professionals and deliver insights to inform campaign optimizations.
  • Manage and drive sales hygiene practices to meet revenue targets consistently.
  • Support account negotiations and ensure timely contract renewals.
  • Upsell existing product offerings to maximize client consumption and satisfaction.

Benefits

  • Work from office expectation of four days a week for eligible locations.
  • Access to Microsoft’s internal resources and tools for outstanding client service and solutions.
  • Opportunities for professional growth and skill development within the technology sector.
Full Job Description
Overview

As a Retail Vertical Account Manager (AM), you will enable Microsoft to better serve its retail industry clients by applying obsession with what they care about and need, ensuring our Microsoft Advertising story is valued and understood, and building and maintaining solid trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency. You will drive both revenue and client satisfaction across MSA's performance solutions and as a core member of the retail vertical account team, this opportunity will allow you to focus on driving data-driven optimizations aligned with retail industry client needs, executing campaigns and driving solid coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health.

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

Responsibilities
  • Your Account Planning & Management activities include planning with Purpose Through Client Planning as you will partner with the teams, including AEs, Specialist team to develop and execute MSA account plan, leveraging winning sales strategies replicated across clients and client types.
  • You will learn about the client's business drivers, compelling events, seasonality of business to identify opportunities to optimize consumption and partner with the Account Executive in development of sales plans for the client. Goals focus on Search and incubation product growth, as well as cross Microsoft opportunities and share accountability with the Account Executive and the team.
  • As part of client engagement activities, you will influence existing Digital Marketing Managers and Directors, Digital Buying Groups and always leads with insights and data and tailor content and messages about ways to grow and optimize campaigns to increase business results as you influence Stakeholders and Decision Makers by sharing data insights and product demonstrations, bring to life how MSA can increase business results.
  • As a disciplined Seller, you will optimize the existing book of client business to achieve sales targets and deliver excellent sales hygiene, consistently execute against pipeline, opportunity management, and revenue goals. Uses a solution selling mindset to identify across Microsoft opportunities that deliver end-to-end beneficial client outcomes as well as bring the best resources to overcome blockers and ensure success.
  • You will support the Account Executive in building a negotiation plan to ensure smooth closing and timely renewal of contracts.
  • You will maintain a positive approach during difficult objections & negotiations and demonstrate expertise in MSA's features and incentives, including incubations products. Able to upsell and increase consumption of existing products, identify winning sales strategies, package them for efficiency and replicate them across similar client types.


Qualifications

Required Qualifications:
  • Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
    • OR Bachelor's Degree in Sales, Marketing, or related field AND 6+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
    • OR 8+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
    • OR equivalent experience.


Preferred Qualifications:
  • Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 5+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
    • OR Bachelor's Degree in Sales, Marketing, or related field AND 7+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
    • OR 10+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
    • OR equivalent experience.


#MicrosoftAI

Advertising Client Success IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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