Account Manager - Key Accounts

London Stock Exchange$141K — $235K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of Account Management or Sales experience in a B2B environment
  • Proven experience with enterprise-level clients
  • Proven track record in renewals and account growth
  • Experience working in a matrix organization and collaborating across teams
  • Financial services, data, analytics, or technology experience preferred
  • Familiarity with managing large financial institutions
  • Proficiency in CRM tools like Salesforce

Responsibilities

  • Own relationships with key accounts and build strong client connections
  • Act as a strategic partner, understanding client workflows and challenges
  • Lead the renewal process, managing risk throughout the territory
  • Drive commercial discussions alongside internal teams for accurate forecasting
  • Identify upsell and cross-sell opportunities to deliver account growth
  • Collaborate with Sales and Product teams to position additional solutions
  • Develop account plans aligned with client initiatives and changes

Benefits

  • Annual Wellness Allowance
  • Paid time off
  • Medical, Dental, and Vision coverage
  • Flexible Spending & Health Savings Options
  • 401(K) Savings Plan with company match
  • Basic life insurance and disability benefits
  • Adoption and commuter assistance programs
Full Job Description
LSEG is searching for an Account Manager (AM) to lead and grow a portfolio of enterprise financial services clients. The candidate is passionate about client retention, contract renewals, and revenue expansion, while building long-term, strategic partnerships with customers. This role serves as the primary point of contact for assigned accounts and works closely with internal teams to ensure LSEG solutions deliver measurable value aligned to client business objectives.

Key Responsibilities

Client Relationship Management
  • Own and partner with defined list of key accounts by building positive relationships with clients across their business.
  • Act as a strategic partner and develop a detailed understanding of client workflows, objectives, and challenges
  • Lead client advocacy internally and champion for client's needs

Retention & Renewal Ownership
  • Lead the end-to-end renewal process for the existing book of business and proactively mitigate renewal risk through the territory.

Lead commercial discussions in partnership with internal partners and ensure accurate forecasting and timely renewal execution

Account Growth & Expansion
  • Identify and qualify upsell and cross-sell opportunities across LSEG's product portfolio and deliver growth aligned with regional sales priorities.
  • Partner with Specialist Sales and Product teams to position incremental solutions.
  • Implement a consultative selling approach with passion for long-term value creation.

Account Planning & Strategy
  • Develop and maintain account plans for key and strategic accounts
  • Align account strategies to client initiatives such as regulatory change, digital transformation, and operational efficiency

Internal Partnership & Execution
  • Coordinate across Product, Content, Support, Implementation, and Commercial teams to ensure consistent, high-quality client communication.
  • Lead internal account reviews and pipeline discussions
  • Maintain accurate account, pipeline, and forecast data in CRM systems

Qualifications & Experience

Required Experience
  • Consistent track record in Account Management, Sales, or Client Success within a B2B environment
  • Experience handling enterprise-level clients
  • Demonstrated success in renewals and account growth
  • Ability to work in a matrix sales environment and collaborating across groups

Preferred Experience
  • Financial services, data, analytics, or technology validated experience
  • Experience working with large financial institutions

Core Skills
  • Strong relationship-building and customer leadership skills
  • Consultative selling and commercial negotiation capability
  • Critical thinking with focused execution
  • Excellent communication and presentation skills
  • Ability to prioritize in a fast-paced environment

Tools & Capabilities
  • CRM proficiency (e.g., Salesforce)
  • Comfort working with data, forecasts, and usage metrics

Career Stage:
Manager

Compensation/Benefits Information:

LSEG is committed to offering competitive Compensation and Benefits. The anticipated base salary for this position is $141,000 - $235,000.

Please be aware base salary ranges may vary by geographic location, city and state. In addition to our offered base salary, this role is eligible for our Variable Incentive Compensation plan. Target variable compensation will be commensurate with the posted career stage. Individual salary will be reflective of job related knowledge, skills and equivalent experience. LSEG roles (excluding internships and part-time roles of less than 20 hours per week) are typically eligible for inclusion in our LSEG Benefits program, which includes offerings of: Annual Wellness Allowance, Paid time-off, Medical, Dental, Vision, Flex Spending & Health Savings Options, Prescription Drug plan, 401(K) Savings Plan and Company match. LSEG's Benefits plan also includes basic life insurance, disability benefits, emergency backup dependent care, adoption assistance commuter assistance etc.

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