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    Josh Carpenter

    Knoxville, Maryland

    Technical Operations Manager - Internal Tooling

    Housecall Pro

    Specialties

    check markOperations Management

    check markProcess Management

    Where I've Worked
    Housecall Pro logo

    Jul 2021 – Present

    Technical Operations Manager - Internal Tooling

    Housecall Pro
    Aireon logo

    Nov 2017 – May 2021

    Customer Service Manager

    Aireon
    StayNTouch logo

    Jun 2017 – Dec 2017

    Customer Service Manager

    StayNTouch
    Microsoft logo

    Oct 2012 – Mar 2017

    Senior Technical Analyst, Customer Support

    Microsoft
    Fannie Mae logo

    Oct 1996 – Jan 2012

    15 Years Customer Service, Operations, Project Management

    Fannie Mae
    Where I've Studied

    In Progress

    Computer Science Curriculum

    Keene State College

    In Progress

    Computer Science Summer Intensive

    Cambridge University

    In Progress

    Montgomery College

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    People I've Reported To

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