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    Harry Shields

    Irving, Texas

    Sr. Analyst

    ACE Cash Express

    Specialties

    Business Analysis

    Business Project Management

    Technical Project Management

    Program Management

    Where I've Worked

    Jul 2018 – Sep 2019

    Sr. Analyst

    ACE Cash Express

    Mar 2017 – Dec 2017

    Analyst, Speech Analytics AAdvantage Customer Service

    American Airlines

    Jan 2015 – Dec 2017

    Analyst II, Quality Management

    American Airlines

    Dec 2010 – Aug 2014

    Operations Supervisor

    Sabre Holdings

    Dec 2008 – Apr 2009

    Third Party Distribution Analyst

    Hilton Worldwide

    Jan 2008 – Dec 2008

    Marketing Communications Analyst

    Hilton Worldwide Holdings Inc

    Aug 2007 – Jan 2008

    IDS Specialist

    AccorHotels

    Mar 2006 – Aug 2007

    Associate Market Manager

    Expedia, Inc

    Nov 2005 – Mar 2006

    Customer Care Lead Trainer

    Expedia

    Aug 2005 – Nov 2005

    Customer Care Agent

    Expedia
    C

    Aug 2004 – Aug 2005

    Quality Assurance Lead

    Carey International
    Where I've Studied

    Bachelors, Business Management

    Howard University

    Ask Me About

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