Freshdesk is a cloud-based customer support software company headquartered in San Mateo, California. The company was founded in 2010 by Girish Mathrubootham and Shan Krishnasamy. Freshdesk provides a helpdesk ticketing system, knowledge base, and customer self-service portal. The software is available in 32 languages and is used by over 150,000 businesses worldwide. Freshdesk has received several awards, including the 2019 SaaS Awards for Best SaaS for Customer Services/CRM and the 2019 Stevie Awards for Sales and Customer Service. Freshdesk has also been recognized by Gartner as a Visionary in the 2020 Magic Quadrant for the CRM Customer Engagement Center.
Highest paying job titles at Freshdesk include Director, Sales Enablement, Product Marketing Manager, and Web Engineer