Delaware North

Regional HR Manager, Parks West Coast

Delaware North$94K — $127K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of progressive HR experience in a multi-unit environment
  • 3+ years in a management or leadership role
  • Experience managing hourly and exempt teams in high-volume settings
  • Proven background in employee relations, talent management, and compliance
  • Proficiency in HR software; Workday, SHIFT, Equifax, and iCIMS preferred
  • Ability to handle sensitive information with discretion
  • Valid driver’s license required

Responsibilities

  • Align HR strategies with business goals across multiple locations
  • Implement HR policies and compliance standards, conducting audits
  • Use HR analytics to evaluate turnover and engagement
  • Develop training programs for onboarding and team member development
  • Lead HR teams, handling employee relations and conflict resolution
  • Drive company vehicle on property as needed

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on individual and company performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at hotels and resorts
  • Potential for housing and/or relocation assistance
Full Job Description
The opportunity

Delaware North Parks and Resorts is hiring a Regional HR Manager to join our team to oversee the properties our national parks in California. As a Regional Human Resources Manager, you will be responsible for overseeing HR functions, serving as a critical bridge between the sites and the broader human resources team. In this role, you will be responsible for five properties in California including Tenaya, Waybound Yosemite, Sequoia, and Kings Canyon.

Pay

Minimum - Anticipated Maximum Base Salary: $94,100 - $127,000 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/ .

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

Location/Relocation:
  • Main office location will be Tenaya (Fish Camp, CA) - housing and/or relocation may be available


What will you do?
  • Align HR strategies with business goals across multiple locations to drive growth, engagement, and retention
  • Secure buy-in and implement HR policies, initiatives, and compliance standards, conducting internal audits and managing risk
  • Use HR analytics to guide decision-making and evaluate success in turnover, engagement, and training effectiveness
  • Develop and oversee training programs for onboarding and continuous team member development
  • Lead and support HR teams across two properties, handling complex employee relations and conflict resolution
  • Ability to drive a company vehicle as needed on property


More about you
  • Minimum of 5+ years of progressive HR experience in a multi-unit or multi-location environment, with a minimum of 3+ years in a management or leadership role
  • Experience managing teams that include both hourly and exempt employees in a high-volume, dynamic setting
  • Proven background in employee relations, talent management, training, and regulatory compliance
  • Proficiency in HR software required. Workday , SHIFT , Equifax , and iCIMS experience a plus
  • Demonstrated ability to handle sensitive information with discretion and conduct thorough and unbiased investigations
  • A valid driver's license is required


Physical requirements
  • Successful completion of a background check, including MVR and drug test required


Shift details

Days
Weekdays as needed

About Delaware North

Delaware North is a global hospitality and entertainment company founded in 1915 by Marvin Jacobs. The company is headquartered in Buffalo, New York, and operates in the lodging, sporting, airport, gaming, and entertainment industries. Delaware North has operations in the United States, Canada, Australia, New Zealand, and the United Kingdom. The company is privately held and has been owned by the Jacobs family since its inception. Delaware North is known for its high-quality food and beverage services and has partnerships with several professional sports teams and venues. The company is also involved in several philanthropic initiatives, including the creation of the Parks and Resorts division, which operates several national parks and resorts in the United States.
Learn more about Delaware North
Size
55,000 employees
Industry
Founded
1915

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