Customer Service Manager Jobs in Durham, NC

Drive exceptional customer experiences by leading a high-performing call center team, ensuring operational efficiency, and fostering a culture of service excellence while leveraging data for continuou...

Join a dynamic team to lead Global Engagement Center operations, enhancing customer experience and team performance through strategic planning and collaboration with stakeholders to drive value and ef...

Join a dynamic team leading GEC operations while enhancing customer satisfaction through effective management, data-driven insights, and collaboration across departments. Drive team success and influe...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Transform customer service solutions by leading strategic evaluations and implementations. Collaborate with teams to enhance client experiences while optimizing technology capabilities and driving cus...

Join the CX Transformation team to lead delivery of critical contact center tech initiatives. Utilize your program management expertise to drive cross-functional projects, ensuring they meet goals whi...

Engage and lead a dynamic customer success team, driving retention and growth. Collaborate cross-functionally to enhance customer experiences and maximize lifetime value while shaping strategic retent...

Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...

Manage resources and logistics for on-site services and maintenance, ensuring timely resolution of customer needs while overseeing maintenance facilities and engineering. Utilize operational judgment...

Transform enterprise customer experiences by leading strategic engagement, risk mitigation, and coordinated outcomes across multi-functional teams. Drive executive trust and customer success in comple...

Drive customer success by managing relationships and providing technical guidance. Collaborate cross-functionally to ensure seamless onboarding and resolution of issues. Advocate for customers to enha...

Lead and optimize operations in a high-volume call center, driving performance and ensuring adherence to SLAs and customer satisfaction. Collaborate with teams to foster a culture of accountability an...

Drive success by managing a portfolio of dealerships, leveraging insights to enhance their performance and achieve revenue goals. You'll build strong relationships and deliver tailored strategies whil...

Elevate customer success through strategic partnerships and value creation, enhancing client relationships and driving operational efficiency. Collaborate across teams to deliver impactful solutions a...

Champion digital engagement by leading customer success initiatives. Manage a team to design scalable, tech-enabled strategies that enhance customer satisfaction, retention, and lifetime value through...

Lead the Customer Success team to build strong relationships, ensure client satisfaction, and drive product adoption and retention. Collaborate with stakeholders to align business goals, deliver value...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Join a team that's leading fleet client services, optimizing operations and driving customer satisfaction in a dynamic environment. Leverage strategic leadership and relationship management to enhance...

Accelerate progress at the forefront of customer engagement by driving product adoption and enhancing customer satisfaction. Leverage your expertise to foster strong relationships, providing tailored...

Champion compliance by managing telecommunications regulatory obligations, ensuring accurate filings and contributing to cross-functional collaboration to mitigate risks and enhance operational effici...

Lead the charge in enhancing clinical operations and driving process improvements while empowering a skilled nursing team to improve claim outcomes and provide strategic support in insurance claims ma...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Transform customer service through effective maintenance and engineering solutions. Manage diverse logistics and operational activities, leveraging your expertise to optimize service quality and timel...

Join a dynamic team as you lead and enhance field service operations, ensuring exceptional service delivery and customer satisfaction while fostering a collaborative environment and driving continuous...