Service Desk Manager Jobs in Washington, DC

Unlock potential by leading product initiatives for 360e Facility Coding, collaborating with diverse teams to enhance customer experiences and drive business value through innovative solutions and eff...

Join a dynamic team as a Digital Project Manager, overseeing a portfolio of digital and AI initiatives in a regulated manufacturing environment. Drive project delivery, stakeholder coordination, and d...

Lead operational excellence as an Operations Manager, driving team performance and manufacturing efficiency. Oversee schedules, budgets, and compliance while fostering a culture of continuous improvem...

Empower organizational strategy and execution in Security & Technology, driving cross-functional initiatives and enhancing communication. Collaborate with leadership to optimize operations and inspire...

Innovate commercial strategies and business models to transform software solutions into scalable offerings. Collaborate cross-functionally to enhance pricing, packaging, and go-to-market readiness for...

Drive successful public-sector construction projects by managing scope, schedule, and budget while fostering strong client relationships and ensuring quality delivery from inception to closeout...

Champion the future of public safety by managing 40+ complex SaaS implementations. Drive project success from contract to go-live, ensuring customer satisfaction and effective collaboration across tea...

Oversee the quality assurance of case reviews, ensuring accuracy and completeness in documentation while collaborating with clinicians to uphold high standards in healthcare determinations and workflo...

Empower mission-critical environments by managing Linux systems, virtualization, and network infrastructure. Collaborate on vulnerability remediation and ensure reliability across classified and uncla...

Take ownership of system reliability by managing Linux environments, virtualization, and network infrastructure. Collaborate on vulnerability remediation and documentation to ensure optimal performanc...

Champion proactive problem management for network operations, leading root-cause investigations and trend analysis to enhance reliability. Ensure effective documentation and resolution of network issu...

Champion the cybersecurity mission by leading a 24/7 Security Operations Center. Drive innovation and compliance to enhance incident response and risk management. Oversee a high-performing team dedica...

Drive operational excellence by providing Tier I and II support to Pricing & Contract Management teams, ensuring alignment with corporate objectives while managing complex pricing solutions and enhanc...

Engage in driving AI-powered customer advocacy by optimizing content strategies and enhancing operational efficiency. Lead cross-functional initiatives to amplify customer success stories and strength...

Lead the charge in shaping the sales engineering team for core solutions, driving revenue growth through strategic partnerships and innovative problem-solving in a dynamic environment...

Drive financial excellence by leading integrated management of Technology spend, enhancing visibility, and optimizing costs through collaboration with cross-functional teams to improve processes and d...

Unlock potential by bridging business needs with technical solutions. Collaborate with stakeholders to define requirements, manage product backlogs, and ensure successful delivery of ServiceNow capabi...

Optimize project delivery as an OSP Project Manager, overseeing outside plant construction from initiation to completion. Ensure effective communication among stakeholders while managing schedules, bu...

Pioneer a transformative Agile project management role overseeing large-scale software development. Lead coordination and execution across multiple teams and workstreams while ensuring alignment with...

Collaborate with stakeholders to design and optimize ITSM workflows, enhancing service delivery and operational efficiency. Drive continuous improvement in communication services through effective Ser...

Join us to lead transformational sales in digital operations, driving complex solutions across cybersecurity and manufacturing. Collaborate with stakeholders to unlock value and accelerate customer ou...

Oversee IT governance initiatives, ensuring compliance with federal policies and program objectives. Support daily operations and lead in the Program Manager's absence, driving accountability in inves...

Join a team that's transforming Medicaid agencies through expert OCM strategies. Leverage your project management and change management skills to enhance health outcomes and build stronger communities...

Shape the future of insurance operations by leading technology solutions and client engagements. In this managerial role, you'll guide teams, enhance service delivery, and leverage analytics to drive...

Shape the future of insurance operations by leading technology solutions and client engagements. Guide teams in enhancing service delivery, streamlining processes, and leveraging data analytics to dri...