Service Desk Manager Jobs in Washington, DC

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Drive effective operations as an On-Site Supervisor, overseeing contractor personnel, ensuring compliance, and enhancing productivity within DEA's Diversion Control Division. Lead workflow management...

Join a dynamic team as you oversee IT operations, user lifecycle management, and security for a growing organization. This hands-on role allows you to set standards and processes while serving as the...

Champion customer support by managing maintenance services and operations. Lead a team to ensure timely resolutions and enhance product performance while utilizing technical expertise and strategic pl...

Join us to optimize warehouse operations and lead a dedicated team. You'll ensure timely order fulfillment, maintain inventory accuracy, and promote a culture of safety while driving process improveme...

Drive enterprise risk management strategies, leading teams to identify and mitigate risks while applying systems thinking. Champion high performance, fostering growth and inclusivity in a dynamic envi...

Transform enterprise risk management strategies, leading diverse teams to navigate complexities while mitigating risks. Develop impactful solutions that enhance organizational effectiveness in a dynam...

Unlock innovative solutions by developing resilient communication architectures for National Leadership Command and Control functions, collaborating with diverse stakeholders to enhance operational ef...

Join a team that's driving national healthcare IT initiatives, overseeing large-scale deployments and managing diverse teams. You'll ensure alignment across stakeholders while enhancing operational ef...

Lead the management of marketing technology and analytics, transforming data into actionable insights to enhance customer engagement and drive business outcomes across Connected products...

Join a dynamic team as you drive strategic growth and client retention for major global accounts. Leverage your expertise to build trusted relationships, deliver value, and execute innovative solution...

Manage technology projects of low to medium complexity, ensuring successful delivery by coordinating with stakeholders, managing budgets, and mitigating risks while adhering to established methodologi...

Drive transformative change by coaching leaders in operational excellence, improving productivity and performance across diverse industries while building sustainable solutions tailored to client need...

Transform incident management for AI systems by leading cross-functional teams, ensuring safe deployment, and enhancing response protocols. Drive improvements in incident processes while maintaining c...

Elevate your career by leading transformative ServiceNow HRSD initiatives. Drive client engagement, optimize solutions, and mentor teams while shaping the future of HR and IT service delivery through...

Unlock potential by leading transformative ServiceNow HRSD initiatives, managing client relationships, and driving AI-powered solutions to enhance HR and IT service delivery across diverse implementat...

Lead the charge in managing multiple small to medium projects, ensuring timely delivery and customer satisfaction while overseeing fiscal responsibilities and team coordination in the HVAC controls in...

Champion process excellence by optimizing workflows and driving cross-functional improvements. Collaborate with teams to enhance operational efficiency, reduce costs, and elevate service quality throu...

Architect and advance enterprise capabilities on the ServiceNow platform, driving AI-enabled automation and intelligent service management. Collaborate with teams to design scalable solutions that enh...

Lead the charge in delivering complex product development projects by managing cross-functional teams, ensuring customer satisfaction, and driving operational excellence from initiation to delivery in...

Join a dynamic team as you drive client success through deep product expertise, fostering relationships that enhance adoption and deliver measurable business value across multi-site manufacturing orga...

Drive successful program startup and transition management for complex projects. Leverage your expertise to develop strategies, lead teams, and ensure seamless execution while maintaining strong clien...

Join a team that's dedicated to enhancing information security management, tackling compliance and risk assessment while spearheading security projects and expanding certification portfolios, ultimate...

Shape the future of critical facilities engineering by driving technical governance, enhancing operational readiness, and ensuring high standards across infrastructure projects. Collaborate with cross...

Take ownership of complex IT project delivery, managing multiple initiatives from planning to deployment. Collaborate with stakeholders to ensure alignment and successful execution while maintaining g...