Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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1
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$95K - $143K *

Lead logistics and inventory management ensuring timely delivery of materials. Collaborate with teams for optimal material readiness and quality standards while enhancing supply chain processes and ex...

Missouri, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $143K *

Optimize logistics and inventory management processes to ensure timely delivery of materials and components for successful project execution, fostering collaboration across teams and maintaining high...

Missouri, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$93K - $123K *

Join a team that's dedicated to enhancing patient safety and compliance through effective case management. This role involves coordinating complex healthcare cases, collaborating with stakeholders, an...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Transform enterprise service delivery by leading cross-center operations, enhancing efficiency, and ensuring high-quality IT services across multiple locations. Drive initiatives that improve performa...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $120K *

Advance global service delivery by managing offshore partnerships, ensuring performance excellence, and driving operational improvements across teams to enhance productivity and quality outcomes...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Join a team that's redefining employee payment solutions. As an Implementation Manager, oversee the deployment of our SaaS product for diverse clients, ensuring successful integrations and fostering s...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $185K *

Transform data into actionable insights by enhancing financial models, optimizing sales performance, and driving operational efficiencies. Collaborate with cross-functional teams to support strategic...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$105K - $163K *

Champion client success by leading project teams to deliver high-quality card processing solutions. Drive enhancements, manage complex implementations, and ensure client satisfaction through effective...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$178K - $210K *

Empower your career by driving value for customers through data-driven insights and strategic engagement. Collaborate across teams to articulate and measure the financial impact of our AI platform, en...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Champion the future of product delivery by leading a high-performing team, managing P&L, and ensuring quality execution across enterprise SaaS implementations while mitigating risks and enhancing clie...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $120K *

Elevate client satisfaction by managing seamless transitions from implementation to ongoing administration, ensuring operational excellence and proactive risk management throughout the hypercare phase...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $100K *

Elevate your career by leading cross-functional projects, ensuring timely deliverables and driving process improvements through collaboration and expert project management methodologies...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $250K *

Empower a dynamic team of Dell Specialty Sales Specialists to drive refresh opportunities across storage, servers, and end-user computing. Lead training, manage sales processes, and align with interna...

Texas, USRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Join a dynamic team as an Agile Delivery Lead to drive Agile execution, facilitate planning, and ensure successful delivery of applicant services. Collaborate with diverse stakeholders to enhance work...

Chicago, ILRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Drive operational excellence as a trusted advisor, managing high-impact client accounts to translate complex data into strategic insights, guiding executive decision-making, and fostering client relat...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Healthcare

$170K - $190K *

Elevate business systems by leading NetSuite management and integrations. Collaborate with cross-functional teams to ensure scalable, reliable processes while leveraging AI for development. Mentor a t...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $169K *

Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Shape the future of project management by leading software implementations, enhancing efficiency, and collaborating with diverse teams. Drive success through strategic planning and effective communica...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $182K *

Join a team that's dedicated to transforming business needs into innovative software solutions. Collaborate with clients and developers to ensure high satisfaction and successful adoption while advanc...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$150K - $180K *

Accelerate progress at the forefront of CX AI delivery, leading complex programs to measurable outcomes. Manage a diverse portfolio, drive client engagement, and foster innovation in AI-driven solutio...

Toronto, ONRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$69K - $98K *

Lead a dynamic team to enhance client service delivery in Investment Management. Drive performance through coaching, collaboration, and strategic improvements while ensuring compliance and operational...

Toronto, ONRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Champion operational excellence by managing client accounts, translating performance data into actionable insights, and fostering strong relationships to align expectations with capabilities. Drive co...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$84K - $105K *

Champion customer success by managing a shared portfolio, delivering proactive support, and driving product adoption. Collaborate across teams to ensure seamless experiences and document outcomes for...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $120K *

Elevate project management excellence by leading a dynamic team, ensuring high-quality execution across flagship accounts, and driving operational efficiency through strategic oversight and collaborat...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$112K - $143K *

Drive product innovation by overseeing the lifecycle of our flagship car wash software. Collaborate with cross-functional teams to define strategy, prioritize features, and ensure high-quality deliver...

Akron, OHRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.