Customer Service Manager Remote Jobs

Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...

Deliver exceptional customer service by leading high-volume call center operations, enhancing team performance, and ensuring operational excellence. Drive development and accountability among supervis...

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Oversee daily contact center operations, ensuring exemplary multi-channel service delivery while achieving performance metrics, leading staff, and fostering a culture of compliance and quality improve...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Grow your career with a pivotal role that drives customer engagement strategies, upsell initiatives, and marketing campaigns. Lead a talented team to enhance customer relationships and boost key metri...

Manage and grow key customer accounts by building relationships and driving retention. As a trusted partner, you'll collaborate with internal teams to ensure customer success and identify expansion op...

Shape the success of client relationships by managing operational execution, driving project initiatives, and promoting Cotiviti's solutions. Collaborate across teams to enhance client satisfaction an...

Join a team that’s dedicated to driving customer success and engagement. As a key contact for major clients, you'll manage relationships, strategize growth, and enhance employee experiences through co...

Empower service excellence by leading initiatives that enhance service delivery and stakeholder satisfaction through strategic insights and process improvements, fostering a culture of accountability...

Join us to shape the future of AI-driven CX tools as a Product Manager. Lead critical AI services and integrations, collaborating with partners to elevate product performance at scale while ensuring e...

Shape the future of customer support operations by building and leading a team to enhance service levels for enterprise partners, ensuring compliance and quality while directly engaging with real cust...

Lead the charge in ensuring seamless operational execution and mission alignment, leveraging your expertise to manage risks, drive outcomes, and support continuous improvement in a dynamic environment...

Develop and lead comprehensive Revenue Cycle Management, overseeing the entire billing process, vendor contracts, and risk adjustment, while collaborating with Clinical, Finance, and Data teams for op...

Redefine customer success by optimizing service delivery, enhancing satisfaction, and implementing strategic operational improvements. Collaborate with leadership to drive initiatives and exceed perfo...

Join us to lead the charge in managing our compensation programs. This pivotal role combines strategy, analytics, and collaboration to optimize sales operations and motivate performance across our tea...

Transform customer experience by managing a portfolio of enterprise clients, driving strategic alignment, and delivering measurable outcomes through automation. Collaborate closely with specialists to...

Manage a portfolio of ~35 high-touch enterprise accounts, ensuring clients optimize software value while fostering senior-level relationships and implementing data-driven solutions to enhance customer...

Lead a team to create and deliver impactful professional learning experiences for virtual schools, ensuring quality, collaboration, and effective implementation across diverse educational settings...

Champion a culture of quality and compliance by leading the Field Service quality team. Drive continuous improvement initiatives, enhance customer satisfaction, and ensure alignment with global qualit...

Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...

Build and lead a high-performing Customer Support team, enhancing processes and supporting complex inquiries. Cultivate a culture that emphasizes empathy, accountability, and technical proficiency in...

Join a team that's focused on driving customer success through leadership and innovation within the Enterprise segment, enhancing client relationships, and implementing growth strategies across divers...