Director, Workforce Management Jobs in Boston, MA

Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...

Unlock potential by transforming workforce services through strategic collaboration with state leaders and local boards, redesigning processes to enhance community impact and drive effective solutions...

Lead and optimize the Genesys Cloud platform while driving workforce management strategy. Manage teams, enhance operational insights, and leverage AI technologies for improved engagement and performan...

Lead the orchestration of workforce processes and communications to enhance Reader lifecycle experiences. Develop scalable strategies and ensure smooth operations during high-volume AP Reading events...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Deliver transformative HR technology solutions, driving strategic direction and operational excellence. Serve as the primary IT partner, ensuring scalable and secure HCM platforms empower workforce st...

Transform data and insights into actionable strategies by leading analytics initiatives, optimizing people analytics, and mentoring teams to deliver impactful business solutions based on workforce dat...

Drive impactful projects by managing diverse teams and resources, ensuring successful completion within budget and timelines. Collaborate with stakeholders, mitigate risks, and create systems for effi...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Drive strategic leadership for the Workday technology platform, overseeing integrations, security, and release management. Build and mentor a high-performing team while aligning technology initiatives...

Join a team that's shaping the future of Workday technology! In this strategic leadership role, you will guide a high-performing team, ensuring optimal delivery and governance of Workday solutions ali...

Lead the charge in optimizing workforce utilization and retention by managing a team of Commissioning Resource Managers. Ensure effective staffing across projects while developing talent in a dynamic...

Drive the transformation of professional services by leading teams in modernizing state implementations and fostering client relationships. Own the quality and efficiency of delivery across diverse se...

Lead the charge in delivering innovative technology solutions while mentoring teams and managing client relationships. Drive impactful projects utilizing adaptive planning tools, fostering growth and...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Transform client delivery through scalable implementation of complex AI solutions, ensuring precise execution, quality assurance, and impactful results for global clients. Collaborate with leadership...

Transform workforce management in a dynamic fulfillment network by leveraging data-driven insights to optimize staffing, performance, and operational strategies, enhancing business growth and customer...

Unlock potential by driving workforce and change solutions through analysis, collaboration, and implementation. Contribute to client deliverables across industries, ensuring impactful transformations...

Reimagine experiential learning by leading institutional strategies for internships and work-based education. Collaborate with faculty and industry partners to ensure alignment with academic prioritie...

Unlock potential by leading a dynamic team focused on streamlining time tracking and absence management solutions. Drive innovation through critical analysis, project ownership, and collaboration, enh...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Unlock potential by leading recruitment strategies and internal talent programs. Collaborate with partners to enhance community outreach, while driving innovative hiring practices and employee develop...

Champion the evolution of Workday Financials and PSA, guiding a dedicated team through platform optimization, M&A integration, and aligning with enterprise growth while enhancing financial integrity a...

Join a team that's enhancing Workday functionality by supporting integrations and collaborating with business units. Play a key role in optimizing HR and finance systems to deliver scalable technical...

Discover a transformative leadership role driving global customer experience strategy, fostering innovation and operational excellence while building a high-performing team across diverse markets to e...