Customer Service Manager Jobs in Washington, DC

Elevate your career by leading a dynamic Customer Service Team, ensuring exceptional support for merchants while refining processes and optimizing service delivery. Bring your leadership skills and cu...

Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...

Deliver exceptional customer service by leading high-volume call center operations, enhancing team performance, and ensuring operational excellence. Drive development and accountability among supervis...

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Lead the charge in client service excellence by managing relationships, coordinating projects, and implementing solutions for successful FWA program operations. Collaborate internally and externally t...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Transform agent performance and customer growth by leveraging performance analytics, driving targeted coaching, and leading outbound initiatives to enhance revenue generation and optimize contact cent...

Empower the future of customer service by leading a high-performing team, enhancing operational efficiency, and driving customer success across North America while leveraging innovative AI tools and r...

Champion customer success by managing medium/large SaaS accounts, driving adoption and growth through strategic relationships, expert guidance, and problem-solving, ensuring alignment with customer go...

Lead the sales initiative in the hospitality sector, cultivating partnerships and driving market share growth through strategic outreach and relationship management with hotels and vendors for excepti...

Develop and lead comprehensive Revenue Cycle Management, overseeing the entire billing process, vendor contracts, and risk adjustment, while collaborating with Clinical, Finance, and Data teams for op...

Elevate your career by leading a dynamic IT Service Center, driving operational excellence, fostering team growth, and enhancing customer support for a diverse user base in a high-availability environ...

Lead customer success initiatives by managing a portfolio of 30+ accounts, ensuring retention and growth through strategic relationships, executive reviews, and actionable success plans focused on cli...

Champion exceptional service excellence by managing multiple routes and nurturing customer relationships. Elevate team performance and explore growth opportunities while ensuring compliance and operat...

Develop and manage customer relations while overseeing service operations and route performance. Lead and train personnel to drive business growth, ensure compliance, and maintain fleet efficiency acr...

Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...

Lead transformative CRM initiatives to enhance retail operations and boost customer engagement. Collaborate with cross-functional teams to optimize performance, drive measurable improvements, and leve...

Join a transformative team shaping the workforce of a premier federal agency. Lead strategic human capital initiatives that influence hiring and growth through effective program management and collabo...

Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...

Lead and enhance customer support operations for U.S. Military families, ensuring excellence in service delivery and engagement. Oversee a dedicated team and technology solutions while promoting a cus...

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

Transform your career by proactively pursuing customer relationships and leading innovative tech solutions while directing a skilled team to ensure sustainable growth and success...

Join a team that drives transformation of physical operations through innovative IoT solutions, partnering with top enterprises to enhance safety, efficiency, and sustainability while navigating a dyn...

Inspire high-performing sales teams while driving impactful solutions for mid-sized Public Sector organizations. Utilize coaching, strategic problem-solving, and cross-functional collaboration to fost...

Unlock the potential of data-driven marketing by leading audience segmentation, campaign strategies, and performance analysis to enhance engagement and boost revenue across multiple communication chan...