Director, Workforce Management Jobs in High Point, NC

Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...

Shape workforce management strategies for back-office operations, optimizing processes across diverse service functions to enhance operational efficiency and service delivery through data-driven decis...

Unlock potential by transforming workforce services through strategic collaboration with state leaders and local boards, redesigning processes to enhance community impact and drive effective solutions...

Lead and optimize the Genesys Cloud platform while driving workforce management strategy. Manage teams, enhance operational insights, and leverage AI technologies for improved engagement and performan...

Lead the orchestration of workforce processes and communications to enhance Reader lifecycle experiences. Develop scalable strategies and ensure smooth operations during high-volume AP Reading events...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Oversee major account services and support, driving project delivery and business growth while ensuring customer satisfaction and team performance within a high-performing project management environme...

Shape operational excellence and enterprise risk management across the organization. Drive cross-functional initiatives and processes to enhance efficiency, safety, and effectiveness while aligning wi...

Elevate your career by leading the vision and architecture of data reporting and analytics. Collaborate across teams to drive innovation in Business Intelligence and ensure the success of IT-led proje...

Lead the charge in optimizing workforce utilization and retention by managing a team of Commissioning Resource Managers. Ensure effective staffing across projects while developing talent in a dynamic...

Drive the transformation of professional services by leading teams in modernizing state implementations and fostering client relationships. Own the quality and efficiency of delivery across diverse se...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Elevate your career by leading the eMOS organization, enhancing operations and driving transformative change for ~30K users. Collaborate with cross-functional teams to develop strategic roadmaps and i...

Transform workforce management in a dynamic fulfillment network by leveraging data-driven insights to optimize staffing, performance, and operational strategies, enhancing business growth and customer...

Shape strategic data management initiatives while leading and mentoring IT teams. Drive the performance, security, and scalability of database systems, ensuring alignment with organizational goals acr...

Champion the evolution of Workday Financials and PSA, guiding a dedicated team through platform optimization, M&A integration, and aligning with enterprise growth while enhancing financial integrity a...

Join a team that's enhancing Workday functionality by supporting integrations and collaborating with business units. Play a key role in optimizing HR and finance systems to deliver scalable technical...

Unlock growth by navigating the HHS landscape, cultivating relationships, and transforming insights into strategic business development opportunities across CMS, CDC, and ACF...

Drive data conversion and reporting initiatives for Workday HCM and Financials. Oversee complete data lifecycle, lead report design, and collaborate with teams to ensure deliverables meet quality stan...

Lead the charge in shaping and optimizing a dynamic web strategy across multiple corporate websites, ensuring exceptional user experiences that drive engagement and revenue while managing cross-functi...

Join a team that's transforming enterprise AI through innovative solutions, leading client engagements from discovery to delivery, while collaborating with cross-functional teams to drive impactful cl...

Drive enterprise AI transformation by managing customer relationships, guiding leaders through adoption, and ensuring successful product deployment with a focus on measurable business outcomes...

Accelerate project delivery as a Senior Project Manager, overseeing Workday implementations and leading project teams to ensure alignment, engagement, and successful client relationships through all s...

Drive manufacturing strategy and transformation initiatives to enhance operational resilience and modernization. Partner with executive leadership to shape a future-ready manufacturing network focusin...

Reimagine workforce dynamics by strategically managing contractor resources across diverse operational areas. Collaborate with program leadership to align capabilities with mission needs while optimiz...