Knowledge Manager Jobs in Silver Spring, MD

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Optimize customer success and drive value by fostering cross-functional collaboration, executing strategic account plans, and ensuring strong relationships with enterprise clients. Enhance customer jo...

Tackle high-level program management, leading diverse engineering teams to drive innovative solutions in autonomous systems while ensuring compliance and enhancing security protocols...

Lead dynamic client management and growth initiatives, driving renewals and expansions while fostering trusted client relationships. Oversee a high-performing team, ensuring exceptional revenue retent...

Join a team that empowers customers through tailored engagement and drives growth. You will manage customer relationships, enhance their knowledge, and optimize their success with strategic insights a...

Transform the insurance landscape by connecting strategy with technology, driving innovative product development, and ensuring solutions meet evolving customer needs while collaborating with diverse s...

Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...

Join a dynamic team to manage complex automation projects, ensuring seamless execution, stakeholder alignment, and on-time delivery. Leverage your expertise to drive accountability and deliver value a...

Champion the rapid deployment and management of secure cloud infrastructures, ensuring support for cyber incident response and threat hunting operations, while leading teams and coordinating efforts t...

Join a team that's dedicated to driving eDiscovery solutions by building strong client relationships, managing a vibrant sales pipeline, and meeting diverse client needs through insightful service off...

Join us to lead offshore BPO operations in a dynamic EdTech environment, overseeing vendor performance, SLA metrics, and AI-enhanced support tools to ensure compliance and drive excellence in customer...

Tackle complex engineering challenges by designing custom AI workflows, collaborating closely with end users in classified environments to understand needs, prototype solutions, and drive efficiency a...

Drive successful project delivery by leading cross-functional teams and managing the implementation of workforce management solutions, enhancing operational efficiencies and client relationships in di...

Shape the future of operational risk management by developing innovative strategies and analyses. Collaborate cross-functionally to safeguard capital and influence critical decisions that ensure susta...

Oversee media analytics initiatives to transform complex data into strategic insights. Lead client engagements, manage teams, and drive actionable recommendations for optimizing cross-channel media pe...

Help us shape the future of data-driven decision-making by leading SAP Analytics data product strategies. Collaborate across global teams to deliver high-impact solutions that drive business value and...

Take ownership of defining and operationalizing a customer ROI framework across teams, fostering strategic growth initiatives through measurable value outcomes while enabling effective customer engage...

Shape the future of business development by leading compelling RFP and pitch responses. Collaborate across practices to enhance proposal quality and drive win strategies in a dynamic legal environment...

Help us win new business by crafting compelling RFP and pitch responses. Collaborate across multiple practices to deliver client-centric proposals that enhance our competitive edge in the legal market...

Join a team that empowers software engineers to excel in development. Oversee project progress, performance reviews, and agile practices while ensuring adherence to governance standards in a collabora...

Optimize the renewal process by managing contracts, identifying pricing uplifts, and collaborating with internal teams to drive commercial success in a dynamic environment. Lead efforts to establish a...

Partner with us to oversee diverse project initiatives, ensuring alignment with strategic goals while managing timelines and resources effectively, and fostering collaboration across various business...

Accelerate progress at change management initiatives, overseeing technical reviews, risk assessments, and compliance in enterprise IT services. Collaborate effectively across teams to enhance service...

Drive day-to-day research operations and program administration, overseeing project tracking, stakeholder communication, and scientific data analysis to enhance organizational efficiency and support i...

Champion customer success through effective adoption of an AI Governance Platform, managing projects and driving outcomes to enhance long-term value for enterprise clients while collaborating cross-fu...