Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$130K - $160K *

Advance your career by owning the US power generation and data center markets. Drive new enterprise customer acquisition, build pipelines, and engage key stakeholders to deliver impactful solutions th...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Transform the IT landscape by leading a dynamic team of product managers and analysts, driving innovation and strategic alignment to enhance enterprise value and ensure compliance while fostering coll...

Atlanta, GARemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Transform campus IT operations by leveraging Microsoft 365 solutions, automating workflows, and enhancing endpoint management. Collaborate with stakeholders to deliver tailored solutions that drive ef...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$135K - $175K *

Join a dynamic Finance team to oversee US financial integrity and compliance. Lead month-end close, manage tax processes, and collaborate with European leadership to ensure accurate reporting and stre...

Itasca, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$210K - $250K *

Reimagine the future of healthcare supply chain architecture by leading modernization efforts, ensuring secure data exchange, and driving intelligent automation across systems. This role balances oper...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $130K *

Lead the charge in overseeing field installation activities, ensuring safety and quality while coordinating with project managers and stakeholders to drive successful project execution and adherence t...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Engage in high-impact IT operations management, driving ServiceNow and cloud environments. Collaborate with top talent to enhance service delivery, ensuring compliance and customer satisfaction while...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $115K *

Join a dynamic team to perform start-up, maintenance, and repair of critical power equipment. Leverage your expertise in AC/DC power electronics while providing exceptional customer service and managi...

CanadaRemote

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$160K - $200K *

Join a team that's redefining the Software Development Lifecycle and Developer Experience. Lead global strategies, build innovative offerings, and drive transformation for clients, leveraging expertis...

CanadaRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $260K *

Explore a pivotal role in shaping enterprise cloud platforms, driving automation and governance across AWS, Azure, and GCP. Collaborate with cross-functional teams to enhance developer experiences and...

Hartford, CTRemote

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Champion scalable deal operations by leading the Global Deal Desk, optimizing complex agreements across sales, finance, and legal. Drive AI integration to enhance workflows and ensure compliance while...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$152K - $226K *

Elevate technical delivery and systems analysis for banking products. Lead cross-functional teams to translate business needs into technical requirements, ensuring successful implementation and ongoin...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$209K - $275K *

Transform your career by leading technical engagements with AI platform customers. Drive innovative solutions in a dynamic environment, leveraging your expertise in data center networking and AI techn...

Richardson, TXRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$75K - $110K *

Engage in the successful delivery of automation projects, supporting execution through commissioning. Collaborate with cross-functional teams to ensure quality, budget, and schedule adherence while de...

Muskogee, OKRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Lead strategic initiatives in enterprise infrastructure application services, ensuring reliable, secure, and scalable platforms that support clinical and operational excellence across the organization...

New Hampshire, USRemote

1 week ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$120K - $145K *

Elevate your career by designing and deploying GenAI applications that drive innovation. Collaborate with cross-functional teams to solve complex business challenges using cutting-edge AI technologies...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $110K *

Transform digital plant projects through effective management, ensuring successful delivery while overseeing scope, budget, and client satisfaction. Collaborate with teams to drive project success and...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$128K - $160K *

Shape the future of business performance management by leading cross-functional teams to enhance operational efficiency, drive insights, and implement workforce enablement strategies that align with o...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$82K - $172K *

Champion eDiscovery project management by leading high-visibility initiatives for the DOJ. Collaborate with legal teams to ensure seamless project execution across all EDRM phases, delivering quality...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Optimize user experience by managing Salesforce administration, enhancing platform functionality, and driving user adoption. Collaborate with teams to support business needs and ensure seamless integr...

Dallas, TXRemote

1 month ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Champion identity lifecycle management by automating access processes, ensuring compliance, and enhancing security posture. Collaborate with teams to identify anomalies and streamline auditing while m...

Atlanta, GARemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$243K - $401K *

Drive innovative solutions as a Solution Architect, leveraging deep Java/Python expertise and Red Hat Lightwell knowledge to lead technical sales, client architecture, and ecosystem integrations in a...

Virginia, USRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Elevate technical training by delivering hands-on instruction in industrial automation. Engage with diverse customers to enhance their skills and drive performance outcomes through tailored learning e...

Troy, MIRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$200K - $250K *

Lead the charge in building a global partnerships organization that drives revenue growth, enhances strategic alliances, and transforms partner engagement into a key business growth engine for a dynam...

Itasca, ILRemote

2 days ago

  •   11 - 15 years exp.  •   Information Technology

$175K - $190K *

Lead and mentor a team of Program Managers to drive strategic data center builds, ensuring seamless execution and stakeholder alignment while navigating complex infrastructure challenges in a high-gro...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.