Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$87K - $157K *

Transform data into actionable insights by leveraging advanced analytics and technical expertise. Collaborate with teams to enhance business applications, streamline processes, and drive operational e...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$87K - $157K *

Lead the charge in transforming healthcare data solutions by leveraging advanced SQL, Snowflake, and SAS expertise. Collaborate with cross-functional teams to enhance business processes and ensure com...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$140K *

Lead operational excellence across Independent Living communities, ensuring continuity during transitions. Drive financial performance, enhance resident satisfaction, and support community teams while...

Philadelphia, PARemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$130K - $150K *

Shape impactful healthcare solutions by leveraging your Epic Professional Billing expertise. Collaborate with diverse teams to optimize systems, enhance workflows, and drive meaningful results for cli...

RemoteRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$94K - $146K *

Transform cybersecurity by leading comprehensive penetration testing engagements, identifying vulnerabilities, and delivering actionable insights to clients while mentoring junior talent and advancing...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$206K - $283K *

Transform the future of endpoint security by leveraging your expertise to drive technical wins in sales cycles. Collaborate with teams to deliver impactful presentations and build lasting customer rel...

California, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Drive customer success by aligning technical capabilities with needs, enhancing packaging innovation, and executing strategic initiatives through collaboration and data-driven insights to achieve meas...

RemoteRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Lead the charge in advanced security assessments, identifying vulnerabilities and enhancing security posture through hands-on penetration testing and collaboration with cross-functional teams. Mentor...

California, USRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Manage on-site construction activities, ensuring adherence to plans, schedules, and budgets. Oversee subcontractors, inspections, and safety protocols while coordinating with project teams for timely...

Quanah, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $105K *

Unlock potential by designing and implementing PLC/HMI control systems for diverse manufacturing processes. Collaborate with clients and lead projects while mentoring junior engineers to deliver innov...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Build and maintain talent pipelines to meet staffing demands, fostering relationships and expanding networks. This role combines recruiting, business development, and workforce planning to support imm...

Indianapolis, INRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$144K - $184K *

Join an innovative engineering team to transform product delivery through AI-driven development, ensuring high standards and compliance while combining product, design, and engineering leadership acro...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Shape complex, cross-functional programs that drive enterprise transformation, focusing on Customer Data Platform implementation and AI initiatives. Collaborate with diverse teams to ensure strategic...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$103K - $154K *

Unlock advanced data solutions by leveraging Microsoft Azure and Power BI. Collaborate with teams to deliver high-quality analytics and reporting, while enhancing business intelligence capabilities th...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$131K - $178K *

Unlock your potential by leading a dynamic Agile team in developing enterprise applications. Leverage your AWS expertise and hands-on coding skills to drive innovation and mentor developers while ensu...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$127K - $213K *

Transform integration solutions by designing and developing robust MuleSoft applications. Collaborate with cross-functional teams to ensure high-quality delivery and optimize performance while mentori...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $110K *

Unlock your potential as you drive strategic growth in K-12 special education markets. Lead complex sales cycles, build trusted relationships, and shape innovative solutions that enhance educational o...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Champion the development and execution of IAM solutions, collaborating with business and tech teams to ensure stakeholder satisfaction and enhance product functionality throughout the software lifecyc...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Empower engineering teams by leveraging AI to enhance legacy platforms and accelerate delivery cycles. Collaborate cross-functionally to implement AI tooling, streamline processes, and drive innovatio...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's dedicated to optimizing data center operations and customer success. As a hands-on leader, you'll manage a skilled team, oversee implementations, and ensure operational excellence w...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Advance application security by managing CI/CD pipelines and ensuring compliance with healthcare regulations. Collaborate with teams to enhance security measures, conduct assessments, and mitigate vul...

Philadelphia, PARemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $200K *

Lead the charge in transforming business challenges into innovative solutions by leveraging your expertise in automation and integration. Collaborate across teams to enhance operational efficiency and...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $135K *

Lead the charge in optimizing workforce management solutions, leveraging AI and automation to enhance timekeeping, scheduling, and labor compliance while collaborating with cross-functional teams to d...

Indiana, USRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Engage in impactful software development by driving application enhancements, modernization, and support for enterprise-scale middleware systems, utilizing your expertise in Java and cloud technologie...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$118K - $222K *

Empower the delivery of transformative technology initiatives by collaborating with leaders to enhance project execution, manage dependencies, and drive value across teams, ensuring successful outcome...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.